Complaints Procedure

This is the Complaints Procedure for Fuel Fixer Ltd
Local Unit Available Now: 0333 366 1081

Complaints Procedure

This is the Complaints Procedure for Fuel Fixer Ltd
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What to do if you have a complaint
The Directors and staff at Fuel Fixer Ltd provide industry leading customer service using highly trained technicians and control room operatives. If something has gone wrong, please take the time to explain the issue to us in writing, by using the complaints form here. Please include full details of the complaint:

Complaint Procedure

The Complaints procedure is as follows:

Report Content

The online report form should contain full details of the complaint including:

Details of the person / organisation making the complaint including:

Complaint Handling

The Operations manager will compile a report of the situation that occurred. Once compiled this will be sent off with the following information for any replies to be addressed to:

Operations Manager
Fuel Fixer Ltd
147-149 London Road
East Grinstead, West Sussex
RH19 1ET.
T: 01342 349 904
E: [email protected]

Complaint Resolution
– A written resolution should be sent within 28 days of receiving the complaint.

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