Feedback 501


I’d love to hear from you, especially if you have had a fuel drain done by us –  please feel free to leave a comment with your experience. I would especially like to hear from people who have had a fuel drain in the past and the “long term view”.


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501 thoughts on “Feedback

  • Susan

    Excellent service, very quick to arrive, fast friendly service, from calling to getting back on the road with a cleaned out refilled tank of fuel was around an hour for me – great thank you – won’t hesitate to recommend

  • Andy batchelor

    Bela was very quick, clean and went the extra mile to make it as pleasant an experience as it could be under the circumstancea would defjbitly recommend this service tha kbyou bela !

  • Laura Graham-Brown

    Thank you to Tommy for coming to my rescue tonight after I filled my diesel car with unleaded. Arrived within the hour and sorted me quickly. I would happily recommend them to friend. He stayed until I had refuelled and ready to head home.

  • Amy

    Put petrol in my diesel car and drove for half a mile. Gabor came up to Perthshire from Edinburgh. Was with us in under two hours and immediately put my mind at rest that the problem would be fixed. Efficient and friendly service. Car is back on the road and running fine.

  • tarik solomon

    First time I’ve been in this situation, I called up cos of wrong fuel in car and spoke to a lovely gentleman called Alan.
    Great professional service with great communication. When you call them, there’s no misunderstanding, clear information is given along with great advice and polite manner. Also the guy showed up on time. But mostly its the level of quality work, it was done patiently and carefully (not your regular money hungry companies where they rush and see you later to the next client).

    Thank you very much guys.

  • Ruth Smith

    I mistakenly put petrol into my diesel 4×4, so after a quick call with FuelFixer for some advise I decided it would be best to get it all sorted out. The Van only took 20 minutes to arrive at my office in Edinburgh where my car was parked in the underground car park. I believe the guy who cam out was Gabor Szekely he was very efficient and very precise. I would recommend to anyone who needs a fast effective service. Well impressed.

  • Stephen jackson

    Having put the wrong fuel in my car a very costly mistake I may add. It only took one call to the fuel fixer who came out the very same night . Thank you for getting my car back on the road .

  • david mcarthur

    very professional and great customer care . excellent service and would highly recommend. Fantastic workmanship.
    Regards
    David McArthur

  • Neil Gravener

    I would like to thank Attila for sorting out my fuel problem, promptly and quickly.

    He completed the task to a high standard and in a proffessional manner.

    If you have a fuel problem in the Liverpool area Attila is your man to call.

    Thanks again.

  • Kashif Ahmed

    When i put petrol in my deisel van and drove off i thought that was it, I’d ruined my engine. When Zsolt came out he looked after me really well, was very reassuring and gave me confidence he knew what he was doing and would get me back on the road, and he did just that. Would definitely recommend fuelfixer to anyone in the future, especially with Zsolt at hand.

  • John Kennedy

    What a nightmare. Put petrol in my diesel car on Saturday morning. Fortunately Gabor turned up promptly and was very friendly and efficient. He swiftly sorted us out and got us back on the road in record time.

    Can’t praise him highly enough.

    So if you’re stuck in Edinburgh then Gabor is your man.

  • Nigel Williams

    The engineer who came was Gabor. He arrived promptly to my location in Greenbank Road, Edinburgh. He was really helpful and professional. He explained the process at every stage and he did a very thorough and careful job. I had completely filled my diesel car with petrol and I had also driven for over a mile. He removed all traces of petrol from the tank and the fuel system. The car has been perfect since then. Great job

  • Jim Allan

    Pleased with prompt response. Your operative Marton arrived within the hour and fixed the problem efficiently andprofessionally. He took time to ensure that the car was running smoothly before he left. Overall very satisfied with service.

  • nigel miller

    Incident on 21/11/2017 Ingliston filling station, Edinburgh- Jaguar Xtype SLO7VVS
    a sincere thank you for your prompt attention care and professional approach; not only clearing the contaminated fuel but ensuring the fuel injection system was not contaminated or blocked with air. The car ran perfectly and completed a return trip to Campbeltown after re-fueling.

    Your calm good humour transformed a stupid mistake on my part into a positive experience.

  • Kim Sibbald

    Big thanks to Gabor, who came quickly, was friendly and carried out the job professionally. Car is sorted now and had no problems! Thanks, Kim

  • Carolyn

    Bence was a true professional and had to discover a 2nd fuel tank under the back seat to drain petrol. Although I’d driven nearly an hour very lucky the car started again! Thanks for good friendly service

  • Natasha Roberts

    I cannot believe what I did! Never done it before but put petrol in my diesel car. Drove 25 miles like it before realising when I went to start the engine again, it wouldn’t start! Panicked a bit, so called my breakdown recovery. They managed to get fuel fixer come out to me otherwise it would have been a tow home. They provided excellent service. I wasn’t waiting long for Asolt from fuel fixer to arrive. He was a very kind, pleasant, helpful man. I cannot fault the service I received and most importantly my car wasn’t damaged

  • John Morrison

    Marton did a great job, car running great.
    He arrived on time and was extremly helpful.
    Will pass on to all my friends in case they have the misfortune to make the same mistake I did.
    John

  • Tina

    Well what a silly mistake !! However Zsolt came out to us within the time specified … what a lovely lovely man although I do hope for obvious reasons I don’t see him again

  • Francis Hambleton-Smith

    I mistakenly put petrol in my diesel tank and drove a fair distance, once I realised what I had done it was sorted within the hour after calling Fuelfixer. Zsolt arrived and within 20mins of himstarting tge car was good to go and is now running fine again. Can’t recommend this enough!!

  • Jean Hay

    At the shell petrol station Admiralty Rd Rosyth I put deisel into my petrol car. Disaster! The assistant gave me the contact number for Fuel
    Fixer. The engineer Gabor arrived at expected time 45 mins. He was extremely efficient and helpful. Top marks to Gabor ! Excellent service ! Thank you ! Jean Hay

  • Amanda

    Bela was very fast in responding to my dilema, we found him to be friendly, polite, efficiant and made us feel at ease. Highly reccomended! Fantastic service! Thank you!

  • Jean hay

    Top marks to our Fuel Fixer Gabor.
    I made the awful mistake of putting diesel in my VW polo. Luckily the Shell garage Admiralty road Rosyth had your business card.
    The engineer arrived in the predicted time 45mins. Gábor was very helpful and very efficient telling us each stage of the procedure.
    Excellent all round service. Gábor’s pleasant polite manner reassured us in this unfortunate situation.

  • Graham

    I called FF out when I had put unleaded in my diesel tank when I was in Edinburgh. Gabor phoned me to apologise that he couldn’t get to me within the time given when I’d first called (20-30 minutes) because of heavy traffic. When he did arrive (about 45mins) he was helpful, friendly and very efficient. The car was soon back on the road, none the worse for the incident. My credit card was, however, aching from the cost!

  • Vince Peters

    My partner put petrol in our diesel Bmw x5 and drove it to the shops approx 1mile from petrol station. The car wouldn’t start and so we found Fuel fixer in the Internet who promptly arranged for their technician Zsolt to come out to us. He arrived within the hour and was very polite and professional. He had my car running within 15mins. I was very impressed with service and would defiantly recommend them.

  • Sara Chambers

    Great service – engineer was polite, friendly and made it through horrible traffic to reach us as quickly as possible. Car sorted and on our way again in no time!

  • William McLaughlan

    I managed to top up my bosses Petrol quad bike with diesel. Fuel Fixer were brilliant. Marton was on site within an hour of placing my call. He was effectively, profession and patient while he fixed the problem. I was even able to continue doing my job. I can not recommend this company highly enough!

  • Andrea Smyth

    Gabor came to my rescue in Kirkcaldy when I studiply put unleaded fuel in my deisel car. He arrived within an hour and got the job done very quickly and was polite and friendly. Would definitely recommend him. Great job.

  • Colin Yeates

    Frank arrived on time phoning me that he was alongside my vehicle. He immediately put me at ease by telling me exactly what he was going to do. He went about his task with speed and efficiency. He checked everything on completion even to the extent of checking my air filter unit which was damaged and leaking. He left me an advisory note at the foot of my invoice regarding it’s replacement. He never left until he was sure my car was fully safe to drive..
    I will be sure to use your services again should the need arise but hopefully there will be no repeat of my fuelling with petrol (25 Litres In fact) in my diesel tank.
    Thank you for turning what could have been a compete disaster into a routine job.

  • Helen

    Sincere thanks to Alan when I called to ask for help. Thanks also to Zsolt who came to drain and fix my car. I would totally recommend FuelFixer to anyone who has made the same error as me! Extremely professional and very caring service from Alan who reassured me and kept me calm in a very difficult situation. Zsolt was so efficient and professional he did an amazing job and I am so grateful. Thank you for your help and support today. Helen

  • Martyn Barrett

    Bela was fantastic.
    Incredibly professional,helpful and friendly.
    Many thanks for all of his help in a very stressful situation.

    Martyn Barrett

  • Darren Pilkington

    Gabor came out to dunfermline after my wife put £25 of diesel in our Peugeot 107 unleaded car. Was very courteous and even have me his jacket to wear the to the cold.
    Hopefully will not need him again but his work was A1.

  • Imogen

    Tamas did a fantastic job sorting out my car which I had stupidly put the wrong fuel in. He was polite, efficient, thorough and would not let me rush him! Many thanks

  • Garry Mason

    Stupidly poured adBlue in to my diesel tank, Audi Assist couldn’t help and could only offer to take my car to local Audi dealer, who quoted £400+ to rectify and uncertain when they could carry out the work – I was beginning to get worried!

    I googled and came across Fuel Fixer, they had a engineer with me within 90 minutes of my initial phone call and had me back on the road in a further 90 minutes.
    Engineer was friendly and helpful, could not fault him nor the service in anyway and would thoroughly recommend.

  • Eva

    We accidently used wrong fuel and guy who came to resque us was really great, servise was quick, clean and safe. Fuel Fixer staff, name Zsolt Karda, very polite and kind, answered all (even silly!) questions, done his job perfectly – put as back on the road as soon as possible. Big Thanks.

  • Lorna Howe

    What a great service, I was back on the road in 2 hours – really nice guys – put me at ease straight away! And they saved my car.. Thank you Bence!

  • David Hissett

    Don’t know how or why but after four years driving a diesel I put 50 litres of unleaded in the tank at my local Sainsbury’s. The staff there were brilliant and so were members of the public on the forecourt. Sainsbury’s staff gave me a few numbers and the first one I called was Fuel Fixer and spoke to Alan. He was brilliant and reassured me that they could sort it for me. An hour later and Tom arrived in his Fuel Fixer van with all the kit and all the knowledge and experience to sort it out for us. He was very methodical an extremely pleasant lad, very personable and constantly reassured us. My Volvo XC60 has a “saddle tank” which made it a longer job to get every drop out. Fuel Fixer Tom and Alan were excellent. Thank you guys you saved us

  • Lisa evans

    Can’t believe you saved my car Tommy,I’m so over the moon,releible,reassured me through the whole thing,and my car is running perfectly ☺ one very happy costumer,refer anyone to you x

  • Steven Evans

    Fuelfixer technician Zsolt, arrived within an hour of my call to get me out of a very embarrassing and sticky situation.
    I explained how much fuel was in the tank, and how many litres of the wrong fuel i had put in.
    Zsolt very quickly drained the tank of mixed fuel, then added the correct fresh fuel, primed the fuel system and the car was back on the road.
    A very quick and professional service indeed.

  • ERic simpson

    Hello my name is mr Simpson,today my car had a puncture and your employee Attila Puskas stopped and changed my wheel for me as I am disabled,it was very kind of him and really appreciate his help,a very kind man,Thank him again for me.

  • Anya Cooper

    Great service, zsolt was with me within 35 mins, he was a really pleasant and helpful young man and got the job done within 30 mins, hopefully I won’t need to use this service again after my stupid mistake of putting petrol into my diesel car, but would definitely recommend the service to others.

  • Trevor Vaughan / gloucester

    I mistakenly put petrol in my diesel tank on the way home from work today and was given the telephone no for this company. They were prompt about 45 mins or so, the technician was very polite and 100% professional he took care of the problem he knew his job no problems working on my car whatsoever he is a credit to the company I would recommend anytime, job well done lovely man with manners hard to find nowadays

  • James Bell

    Fuel Fixer saved me from little refueling experiment on the M3, and despite a bit of squirming at the airport, we thankfully made our flights on time.

    Big thanks to Frank the fuel tank expert for his sense of humour and expertise in a time of need, and to Janine for a copy of my card receipt.

    May absent-minded rental car drivers keep you in good business for many years to come. Hopefully I won’t be one of them 😉

    Cheers,

    James

  • Ronnie Mcgrath

    I had the misfortune to call on Fuelfixer recently and was extremely satisfied with the manner, attitude and professionlism displayed by the Fuelfixer mechanic Marton. Although we had a long wait for him to arrive from the cental belt up to Inverness, when he arrived he drained the tank and had us back on the road within the hour. The alternative was to be towed 70miles to a garage back home on a Sunday not knowing if that garage would be capable of fixing the problem on the Monday which would meant another tow 16 miles to the next garage.
    Marton kept us informed during the draining process and had an excellent customer facing manner
    The wait was worth it and and both myself and my partner were completely satisfied with the service.

  • Stuart Romford

    I would not hesitate in recommending Fuel Fixer, top service from start to finish.
    Bence did a fantastic job sorting out my wife’s car; professional, friendly and thorough!
    5 stars! *****

  • Jill watson

    Excellent service arrived within the hour
    Job completed in the time they sai car up and running again
    Very pleasant guys and fixed price for the job
    Would certainly recommend

  • Greg Porter

    I have to compliment Fuel Fixer for a really professional service. Right from Pete at the customer service desk through to Bense at the front operational end. I lost the plot in a very senior moment and inadvertently put petrol in my diesel car. Not good. Bence did a first rate job and took time out to explain every action. At no stage did they make you feel worse than you already did and they just delivered on their promise ….. to get you up and running asap with no fuss or drama. Many thanks.

  • Gordon Roy

    Called fuel fixer out a few sundays ago
    Great service which was prompt within the hour AA quoted 4 hours waiting time and
    RAC quoted an unbelievable 8 hours
    Thanks again my renault laguna coupe mk3
    Hasn’t missed a beat since the drain

  • Roy rowland

    Absolutely brilliant service. Came within the hour and done in 30 mins. Friendly phone operator and friendly and polite mechanic. Couldn’t have wished for anything better. Highly recommend

  • Jill Kinloch

    Fuel fixer were efficient and friendly – such a contrast to the first enquiry I made to the AA! Putting diesel in an unleaded tank is very enfuriating and what you look for is someone who can tell you straightaway that they can help – no signing up to year long contracts. Within the hour Gábor had arrived and was dealing with the problem in situ. It took less than around half an hour and the job was done and I was able to carry on with my trip with my mother to Blair Atholl. I would highly recommend Fuel Fixer if you are unfortunate enough to make the same mistake I did. Thanks Gábor.

  • John

    Just a quick note to say how pleased I was to have had Bence as our engineer.
    Not only was he polite and pleasant but also very competent, taking care to carrying out his work professionally and thoroughly despite having to work in the pouring rain.
    Great service, Many Thanks
    John

  • James Law

    Hi. After 24+ years of having a 2 car family fleet comprising both a diesel & a petrol car, I finally managed to fill the diesel with petrol in the Freuchie filling station on the A92.
    I did at least know NOT TO START the engine and the filling station gave me Fuel Fixer’s number. They were excellent. Gabor arrived in just over an hour & 20 minutes later we were on our way. He explained exactly what he would do & was efficient, courteous & friendly. The whole service was very impressive. Thank you.

  • Kelly Noble

    Having made the silly mistake of refuelling my car with petrol, instead of diesel, Gabor sorted out the issue quickly and efficiently for me, making sure to keep me informed each step of the way. It was an extremely professional service – thank you Gabor!

  • Wendy

    Just been saved !!! From the initial phone call with a very pleasant and reassuring gentleman ,to my car up and running, and i might add, sounding and driving better than before I had my brain relapse. The lovely gent that came to save me (sorry I didn’t catch his name) explained everything and really made me believe that I’m not the airhead I think I am. Very polite, efficient, Excellent service, these knights in shining armour made what was a disastrous situation into a not so bad one. Can’t thank you enough xx

  • Steven Bathgate

    Accidentally put £40 of unleaded in my works van at the weekend whilst in the scottish borders,Gabor arrived and had the fuel drained quickly and with no fuss,he then added an additive and refilled the tank,he even started the van for me to make sure that everything was fine.5 stars from me,great service.
    Steven

  • April Johnson

    After driving a petrol car for the past 8 years I bought a diesel to cut costs on fuel… I always go to the pump with “black pump” repeating over in my head, not tonight! I picked up the unleaded and put £10 worth in, I then realised what I had done so panicked and put £20 diesel on top I drove about 5 miles to the shop and when I came out the car wouldn’t start… within 1 hour 30 mins Ferenc was there to ease my worries and sort the problem, he drained the fuel and cleaned the fuel lines before putting more diesel in with an additive.. problem now solved! Thank you Ferenc for such a great service.

  • Simon norris

    Bela arrived exactly on time and turned our car around very quickly whilst keeping us informed of what he was doing at every step. He provided a excellent professional and friendly service.

  • Kye

    Excellent service from Gabor who arrived to fix my car within 30 mins when by accident, I put diesel in a borrowed petrol car. Lucky for me I was still at the Morrison’s petrol station on Ferry Rd in Edinburgh and had not started the engine which meant that Gabor had me back on the road about 20 minutes after he arrived. Fantastic service from a very professional, calm and kind person.

    Many Thanks

    • John Paget

      I agree with aĺl comments about gabor he was very quick and professional when he attended my car st crewe toll service station he soon had us on our way to berwick thank you gabor.

  • Ian Dinwoodie

    We are a two-car family – one petrol, one diesel – and I always feared it was a matter of time until one of us put petrol in the diesel car. (It’s much more difficult of course to do it the other way round, owing to nozzle width. When will manufacturers change nozzle design so that you cannot put the wrong fuel in BOTH types of tank?) I was very pleased with FUELfixer’s service, though: Alan who took the call was friendly, polite and efficient; and Gabor, who carried out the work was similarly courteous, good-humoured and professional. The waiting time, at Braehead shopping centre in Glasgow on a Saturday evening, was impressively only 30 minutes, so I am very satisfied.

  • Sean Clements

    Thank you Bela and Fuelfixers, for your fast response, assurance, efficiency and friendliness after I called you out to help me after I had accidentally half filled my VW Passat TDI with petrol. Great chap; explained what he was doing as he proceeded to get me back on the road very quickly. Just the man and outfit I needed to help get you out of a tight spot, late on a Monday evening in a reasonably remote rural location in Gloucestershire.
    Thanks again Bela and thanks guys’s.

  • Marisa

    100% recommend this company to everyone. From start to finish FuelFixer’s service was fantastic, very professional and friendly service in every way. The initially call was answered very quickly and the chap I spoke to was so helpful and made me feel so at ease. He went through exactly what they would do and how they would do and really reassured me and put my mind at ease that they would have me back on road and my car driving like new again so I could make my long journey home to Gloucestershire and that’s exactly what happened. A lovely chap called Bence arrived within the hour who had come across from Bognor Regis to Poole to help us as we was stranded with my little girl and puppy in the car, he arrived on time and he got straight to work and had it all done in half hour. Bence and the company was amazing, they got me back on the road and my car running back to normal for my journey back to Gloucestershire that night, otherwise I would of been totally stranded. Thank you so so much Bence and FuelFixer I am so grateful. Marisa

  • Wendy Edwards

    Friendly and professional service from Gabor when I accidentally put petrol in my diesel tank at Dalgety Bay BP filli ng station. Arrived within 45 mins and did the job in about half an hour.

  • Charles Nash

    You feel stupid when you realise you have filled your car with the wrong fuel
    Thankfully, we were pleased to see your company appear on the scene, especially as we were blocking traffic on a busy roundabour on the A92
    Your employee immediately took charge, knew what he was doing, and flushed out the pertol, and replaced it with deisel, more importantly, knew what he was doing, and providing assurance, that when finished, we would be on our way.
    This is what happened, and we were deaply appreciative of his skill, professionalism, and good manners.
    Thank you.

  • Penrose Jones

    Within 15 mins Bence arrived, did an excellent job, very professional and just over an hour later I was on my way again. Can recommend very highly.

  • Jake S

    So we had a 2001 fiesta that’d been filled with diesel by my sister. We thought it would take a long time to fix and cost more than the car. But it was a decent price and the mechanic, Bence, assigned to us modestly did the job well.

  • Maria Coppard

    We have just had our tank drained by Bence. He was amazing and very professional. Immediately put me at ease that all would be ok after putting petrol in my diesel car. Only had to wait for 25 minutes for him to arrive. Our Mercedes was not straightforward to drain but Bence was calm and very reassuring at 9 o’clock on a Friday night! Highly recommend if you are unfortunate enough to make the same silly mistake. Car now running perfectly!

  • Hasan Ali

    Bela did a wonderful job in taking out the petrol in my mercedes. He was prompt, polite and worked efficiently until the job was completed. I would like to thank Bela and Fuel Fixer once again.

    Hasan

  • Fiona Nicolson

    Thanks Marton for doing a great job. You came out on the day, got on with the job, explaining what you were going to do, by changing the fuel. It didn’t take too long. Thanks again, especially when I was told that Skoda couldn’t take the car till the following week and that it would be in for a full day.
    Hopefully, I will never to it again and need your assistance. I would recommend you to my friends and family.

  • Chris McConnachie

    Gábor arrived at a seafield road in Edinburgh very quickly. Doing the drain, flush and fefill didn’t take long (around 30 mins) and worked like a treat. Perfect service!

  • Jonathan Milbank

    I mis-fuelled my Skoda Rapid, putting petrol into a diesel tank, at the Esso fuel station near the middle of Mintlaw on Wednesday 2nd August. I agreed to be met on the morning of Thursday 3rd at 11:00 to have my fuel tank drained by Gabor of FuelFixer and he arrived promptly. He then proceeded to carry out the task with impressive professionalism, while treating me with greatest respect and courtesy. At all times I was very satisfied with his performance.

  • Rodna Angus

    I would like to say a huge thanks to Fuelfixers for coming to my aid last week. I called the number and the service was fabulous from start to finish. Polite courteous and professional.
    I only had to wait about 30 mins as the engineer Gabor was a bit of a distance away. I had misfuelled in Livingston at the Lizzie Bryce. It was awful as I had filled the tank to the brim.
    This happened quite late at night. Out came Gabor to the rescue, he went through each step of the procedure and put me at ease and made me feel safe instantly. He was very polite and courteous and he had me back on the road in no time. Gabor drained the fuel put some diesel back in to my car. I reversed my car back to the pump and he even refilled my car. He was very gracious and I thank him a lot… A job very well done !!
    I’m very sorry I can’t remember the guy on the phones name but thank you to you too.
    A huge thanks to a team of people that made my experience a whole lot better.
    Thank you very much for your service Gabor and the rest of the team. Especially providing it without making me feel silly…. No judgement passed
    Thanks again and hopefully won’t be needing your services again

  • Paul Cairns

    Marton arrived promptly and explained what he had to do putting me at ease. Very quickly my car was running fine again. Would recommend to anyone Marton is professional and courteous.

  • Catriona

    I called out FuelFixer at 1830 last Thursday night in a panic after putting some petrol in my diesel vehicle. The man on the phone was very reassuring and although their engineer was over 100 miles away promised to have him with me in just over 2 hours. True to their word Marton Boncfoldi arrived exactly on time, was even more reassuring, explained what he was going to do. He was extremely professional and a mere 20 mins later the job was done and a still smiling Marton had my car fixed and ready for a long journey the next day. I have had no problems since and cannot thank him and FuelFixer enough for all their help.

  • Chris hill

    Thank you so much your service was excellent, honest and straight forward from call centre to fix. Adam on the phone was helpful and honest with explaining my options ( which I went away and thought about). When I then called back to book an engineer all timings were spot on and Bela the mechanic was amazing, he was helpful, cheerful and professional. Many thanks.

  • sarah

    Marton you came out super fast. Got the problem sorted straight away. Got me back on the road in half an hour. Plus you made me feel not as bad as that was the worst day ever thank you very much Marton. For sure if this unfortunate accident happens to anyone use these guys

  • kiss robert

    Thanks for a quick and great job for your guy called Marton who was great with his work
    Thanks again for a great service

  • Tony Love/Gill Love

    We were attended today by a Mr. Ferenc with respect to having put the wrong fuel into our vehicle. He was extremely informative, pleasant in nature and very hard working. A credit to the company.
    Now we just have to see that it has all worked over the next few days.
    Thank you all very much for your service. A drama dispensed with.
    Tony and Gill Love

  • david gregory

    Your Engineer Gabor arrived within 30 minutes. Very helpful with good manner. Problem of filling car with petrol instead of disel quickly resolved and car fine.Good value considering the possible disaster it could have become.
    Recommended.

  • Judith Bailey

    I would like to thank Thomas. For his help when I had put the wrong fuel in the car. He was professional and very kind.
    He reassured me when I was in panic mode. I would recomened fuel fix vert highly.
    Thankyou for your reasurence Thomas .

  • Garry Fowell

    I rang them and a man was on site within the hour and away with the problem resolved after less than 1 hour.
    What was a drama for me was quickly resolved.
    Excellent service

  • John mcniven

    Gabor the fuel fixer was extremely helpful ,keeping me informed and calm,cannot rate his help and experience highly enough,
    I would have no issues recommending himself and the company at all,thanks again,john.

  • Stephen Leigh

    Great service on Wednesday from Attila. He arrived within 2 minutes of me having been towed off M56 to a petrol station forecourt. Quick, efficient job. Attila explained what he was doing at every stage and had me back on the road in approx 30 mins. He even offered me a bottle of water as it was a really hot day. Would definitely recommend.

  • Graham

    Great speedy service and got me back on the road within one and a half hours of initial phone call
    a big thanks to marton for saving the day and explaining what was happening from start to finish
    thanks again

  • Gill Orde

    Thank you very much to Gabor Szekely who very efficiently and quickly rescued me from my wrong fuel mistake.
    It was rush hour when I filled up at Tesco Superstore, Dalkeith, Edinburgh but he was with me within an hour as I was parked up in their fore court so easily accessable. He waited to see that I drove off again without a problem which was very reassuring. As a result of your good service all our company vans now have your details.

  • Angela Wardrope

    Excellent service from Szilard. Was stranded at a petrol station in Motherwell and he came out within 45min and fixed the problem straightaway. Would highly recommend.

  • Christian V

    Excellent Job, very professionnal ,Polite and super kind.
    We could continue our road trip in Scotland without any concerns about our car.
    Thanks a Lot
    Highly recommandable.

  • Dave Jenkinson

    Really pleased with all Marton’s hard work to sort my misfueled xtrail. In particular, the effiort Marton undertook to make sure that my xtrail’s twin tanks were properly drained has ensured the car is working perfectly! Thanks, Marton!

  • John Miller

    We had a first class service from Szilard , , who arrived with a smile and a very positive attitude and ready to get us on our way once the fuel had been drained ,
    A silly mistake on our part was less painful by the promt and professional service by Szilard
    Thank you , would definatly recommend him and Fuelfix .

  • Dave Clark

    Fuel fixer arrived at the time given and the ” fix ” was done efficiently and successfully very quickly and the car has been performing perfectly with no problems. I took their business card and will pass it on should another idiot do as I did !!!

  • Martin McLernon

    Szilard came out and gave a great service. I couldn’t drive my car so fuel fixer came to me. Don’t know what I would have done without them. My car was perfect after it. Price was very reasonable and were by far the most helpful as I did call other mechanics and garages and they didn’t want to know 10 out of 10 for Szilard

  • stuart anderson

    very polite, quick response to my initial call, professional service, even fixed a problem I had with my fuel cap while he was pumping the petrol out of my diesel car! thoroughly recomend the service

  • Mark Brian Irvine

    Guy was there with in 20 minutes of call and this was after 12 on a weekend
    Fast hassle free job done
    Guy was fantastic and put my mind at rest
    Would definitely recommend

  • David Robinson

    Just like to say a huge thanks to Attila,workmanship,in fixing my car,and his manner in the way he explained what he was doing,would recommend him to all my friends/family who may end up with the same problem.A credit to your company.

  • Nicola Gill

    I have a Motorhome rental company in West Lothian and recently had a customer return the vehicle after filling the tank with petrol instead of diesel.
    The vehicle was due to go out to another customer later that day and obviously couldn’t be driven.
    I found Fuel Fixer online and called their landline number. I was immediately impressed with the call handler and he was able to arrange a technician visit within the hour.
    The technician Gabor arrived on site and had the fuel tank drained, cleaned, primed and added an additive to ensure the vehicle was going to be ok, in approx 1 hour. He was very pleasant and professional and I would recommend this company to anyone and if I ever find myself in this unfortunate situation again, I will not hesitate to contact Fuel Fixer.

  • Matt Smith

    I called fuel fixer late evening after my car had been misfueled. Gabor arrived within the hour . He cleared the car and had it running again within an hour and a half . He was very efficient , courteous and professional. My car is running fine as if nothing had happened now. I woukd recommend you to anyone who was in this position .
    Thankyou.

  • Wayne Davison

    Just like to thank Gabor for traveling 3hours to reach me in the highest village in the highlands Tomintoul who came out to drain my tank last week
    Car is now running 100% better
    Manythanks

  • robbie

    always tough to leave nice coments when you don’t even want to remember what you did!! but Gabor was fabulous, courteous, sympathetic and very efficient, would highly recommend, Birkhill near Dundee, waited about an hour during mid-evening then fixed in 40 minutes.

  • Bruce Paterson

    Very helpful and efficient service from Gabor Szekely last week on the A9 at Gleneagles.
    He arrived within the hour and had me going again in about 40 mins.

  • Roger Duncan

    Back in March I foolishly put petrol in my diesel Mazda whilst up in Glenrothes, Fife for a funeral, which was taking place the following day, hence my need for urgent assistance and after much ringing around I managed to get hold of Fuelfixer, who unlike some other companies stuck by there promise to turn up with an hours time, which impressed me as it was a Sunday. A most friendly and helpful guy called Mik arrived and immediately set to the task of emptying my tank and flushing the system so that within less than an hour I was on my way back to our hotel. Can’t recommend Fuelfixers enough, especially Mik who ensured everything was ok and the engine was running as it should before he left.
    Roger Duncan, Bromsgrove, Worcs

  • tony westhead

    just like to thank you for draining my tank in Blackburn 19/03/2017 the mans name was Attila he did a brilliant job he put petrol in to make sure it was ok and even after it was back up and running he waited around till I filled my tank up again as I never let my tank run less than a quarter just to make sure it would start and run I would highly recommend this company to anybody and for the service I received
    Thank you very much
    regards Tony

  • McMinnen

    A wee while ago I had put petrol in my diesel car. I felt silly when I realised I made the mistake. But I needed to do something. I got my phone out and did a bit of searching and FuelFixer came out first in Google.

    I phoned and within the hour Szilard arrived at the service station in Edinburgh. Szilard’s service was not only quick, professional and useful, he assured me that I wasn’t as daft as I thought I was. We had a few good laughs and he got me on the road again within an hour and a half from my initial call.

    He’s a guy that still cares about true customer service and for a price that’s really competitive! In need of someone to fix your mistake? You definitely need Szilard (or one of his colleagues).

  • Stephen young

    I stupidly put £20.00 of petrol in my Audio A3 cabriolet. I didn’t realise until it cut out half a mile away. I found fuel fixer online and scepticly gave them a phone, the guy on the phone was very helpful and reassuring, within 40 minutes Szilard picked me up, he was very friendly and a good laugh, and assured me that I’m not an idiot, I felt like one!! He drained the diesel tank and the engine and within half an hour my car was alive again! He done a fantastic job and it has been running like new ever since. I drive from Glasgow to Dunfermline most days and its still faultless. The sevice was only £200.00 and worth every penny, it was a fast and very friendly and professional service. I very highly recommend fuel fixer. Many many thanks!

  • Dr Douglas Ward CBE

    Gabe came out to Romanno Bridge promptly and
    drained my tank the service was excellent and I would certainly recommend it to anyone.

  • Lesley McMillan

    How silly did I feel after putting petrol in my diesel car. I never realised until my car started to struggle, I managed to get back home to Kirkcaldy I googled for help and found Fuel Fixer, they were very friendly on the phone and they put me at ease. Gabe came out well within the time scale that I got told. I could not fault Gabe, he was very nice, put me at ease and explained everything that he would do step by step. He explained the process in a way I could understand. .
    He even told me to get my jacket because it was cold, very thoughtful.
    I had to apologies to all my neighbours the next morning for me revving the engine so late at night to get the fuel through but it had to be done.
    This happened on the Monday night and my car was back to normal by Tuesday early evening after I had driven around and got the diesel back through the system.
    Definitely recommend Fuel Fixer

  • Duncan Ross

    After my wife filled our diesel car with petrol we called Fuelfixers and Gabor was on site within half an hour of us calling and speaking to Kieran.
    Gabor was very helpful and efficient, whilst also very pleasant to deal with.
    All together a great service very well performed by professionals.
    Thanks for your help.

  • Esther Strickland

    I put petrol in my diesel car yesterday in Perth and called Fuel Fixer. The guy I spoke to on the phone was really helpful and said that someone would be with me within the hour. Gabor arrived in good time. He was so cheerful and polite that he immediately put me at ease in what was a very stressful situation. Gabor clearly explained what he was going to do and the car was fixed quickly. I was very impressed with the service – and very grateful that it was all resolved!
    Thank you, Gabor!

  • Shumyla

    After filling 68 litres of petrol in my range rover sport and on top driving it on the motorway for atleast 10 miles, i called fuelfixer. My car didnt stall, it was driving fine and also no warning lights came on..i sort of just realized whilst driving that i may have put the wrong fuel in which i quickly confirmed with the receipt. Gabe came for the rescue, he was very assuring and prompt and he knew what he was doing. It was overall a job well done and my car is driving like a beast that its meant to be . Thanks

  • John G

    Having accidentally inserted the wrong fuel in my vehicle I called my breakdown service who recommened
    Fuel Fixer. Although I had to wait one hour thirty minutes (due to rural location) Slizard arrived and quickly informed me that he would drain my tank and within thirty minutes have me back on the road.
    He was very friendly and efficient and within thirty minutes my car restarted. I cannot fault the service
    and would highly recommend it.

  • Heather Barclay

    I am very grateful to Szilard who assisted me on 30th December STV Asda Govan! I had put unleaded in my diesel car! Szilard attended my call out within 20 minutes and I was back on the road within an hour of making my mistake! Hoping I won’t make the same mistake again, but I know I will recommend Fuel Fixers to others for the best price and customer service.

  • Bernard Canavan

    Hi Guys,

    How dumb did I feel after putting petrol in my diesel van? I finally came to a halt just before the traffic lights/pedestrian crossing approaching Queen Street in Edinburgh. I was very very popular with the other motorists. Slizard attended the scene well within the time scale that was quoted. First of all he put me at ease and I could laugh about the situation, he is very likeable and made me not feel like an idiot. He explained the process involved, the time each step would take and the possible outcomes. I had driven two or three miles so he had to go to the next level, at no extra cost. The price quoted was the price I paid.

    One of my colleagues found your company through an on line search and considering I was quoted £150 simply for a call out fee as standard by most, that is before even looking at the vehicle, recovery then drainage costs etc. Trust me £190 is a bargain as it includes £10 of fuel to get you on your way. I was back at work within 90 minutes all included.

    About Slizard: he likes kidney beans and his girlfriend likes peaches with ice cream.

    He is professional, courteous, patient and very efficient.

    Maybe tone down your vans a bit! Advertise recovery and other things. I saw people openly laugh at me with the FUEL FIXER logo all over, shhh

  • George mcilreavy

    Slizard was there quickly and was very helpful and polite .problem solved after wife put wrong fuel in .
    He explained everything and no hidden costs would recommend him to anyone

  • Jean O'Brien

    Great, speedy service and up and running within a short time.

    Szilard was fantastic and explained whole process and timings, no damage to car either 5 star

  • Lesley Muir

    I miss fueled my car a few weeks ago in Tollcross, Glasgow and was helped by Slizard. He was very prompt in attending and helped to get me back on the road in around 30 minutes which was fantastic as I was travelling to Edinburgh to fly to tenerife. I would definitely recommend his service if any of my friends or family find themselves in the same predicament as me!

  • Jane

    After I stupidly put petrol in my diesel car, I called fuel fixers. I was initially told someone would be with me in 30 mins unfortunately it took a bit longer however when Szilard arrived he apologised for the delay. He put me at ease by explaining everything he was going to do. He drained the unleaded and then pushed me back to the pump to fill up with diesel he was friendly and courteous and really put me at ease. Hopefully I won’t need to call you again but if I’m stupid enough to do the same thing I hope you send Szilard to get me back on the road

  • steven docherty

    Szilard was a great help there was never any negative signals from him re the job he had to do and he explained everything very clearly.Szilard was very friendly and chatted comfortably with me during the process, an outstanding representative of your company

  • Robert Gibson

    Szilard helped me when I bought my new car and put the wrong fuel in my car. Szilard spent a lot of time on my car. I mean I had already given up on my own car that I just got and had already accepted that it was broken but Szilard and his years of experience knew he was close to solving the problem. I mean I had just got the car and had given it a lot of ping on way home as you do. Which causes more problems but Szilard solved them all with a massive smile on his face. Not only would I use this service again (hope I don’t have to) but would recommend to anyone and everyone 100%

  • bob adams

    Thankfully only done it twice in fifty years of driving! Very friendly service from point of contact, perfect timing with the retrieval of my car, your staff member Szilard carried out the job efficiently on my Merc 200c in what was extremely inclement weather, explaining his actions at each step of the way and with clear explanation of the company’s billing when complete at a third of the potential dealer cost. Highly recommend.

  • Szilard

    Willard was professional, reassuring, friendly, helpful and got it done within the time frame that he quoted. He ensured I knew what to expect for my onward journey and explained what I should do next and how my car would most likely react.
    A nice man who understood my frustrations and empathised accordingly. Fantastic service which went over and well above what i had expected to happen. It was well worth the wait and once I appreciated the service that was being given, the wait time on help coming was all forgiven especially since he had came from across the other side of the country at 11pm at night. Thank you Szilard.

  • Jane

    So happy to see SZILARD from fuelfixer after putting super unleaded into my husbands diesel car! It was pure panic from me, I called fuelfixer and they stayed in touch regards time of arrival etc. SZILARD arrived within an hour. He explained what he was going to do, he was very polite and understood the panic I was in as I thought I’d caused huge damage to car. I was back on the road in no time. Great service!

  • Colin

    I was impressed by the service and friendliness of Slizard. He arrived at the fuel station within the hour. Actually I think it was 30 minutes. The draining of the tank was done quick and efficiently and at the side of the fuel pump. He talked me through everything as it was done. Even though the car had not been started after misfuelling, he still stayed while the car was run for a few mintes after correctly refilling the tank. Fortunately I had not run the engine with the wrong fuel and had only put in a litre on top of a quarter a tank before realizing my mistake. Hence there was not a full tank to empty.
    I’d recommend this service which was cheaper and fasrer than my breakdown rescue service had offered at the time. Slizard was excellent and very professional.

  • mr stephen stewart-smith

    The only comment i have to make about my fuel drain is a big thank you to Szilard for the great service he offered
    and the help he gave being a fuel drain on my motorcycle in dumbarton august 2016 i got the feeling that he was’nt familiar
    with motorcycles but we soldiered on and got the job done with little fuss and got me back on the road.
    once again great job well done

  • Cathymurphy.

    I was helped by an employee called Szilard. I found him very helpful at a time when I was vulnerable. I would recommend his way of making people feel so at ease in an extremely tense situation.

  • Barry

    The guy who came to help was fantastic, very helpful, made the whole disaster feel much better. Sorted me out and made sure everything was ok before leaving. The price wasn’t terrible and definitely much better than fixing the engine! Not worth the risk. I’d recommend them, and many thanks to Szilard.

  • Shelley Walker

    I put petrol in my deisel car by accident in Cumbernauld. I phoned fuelfixer and within a short time Szilard came and fixed everything for me. Top service. Great guy. Would definitely recommend.

  • John Cairns

    Stuck petrol in my diesel and drove home!!
    Called fuel fixers and within an hour Szilard was at my door. He provided a quick and friendly service and my within half an hour the petrol was drained and my at was ready to go. I’m pretty sure it would have taken longer and cost a lot more at a garage. Thanks

  • Erik Hansen

    Szilard `arrived on time and set right to work draining a full 60 litres of unleaded petrol that I had pumped into my diesel powered VW van. Because I had driven about a mile after putting the wrong fuel in, he also had to make sure it was out of the fuel injection system as well. He got the van working perfectly and was a real lifesaver since I had to haul a lot of equipment that night to a job I’d landed some distance away from my home. Thank you for the great service. Great company–I’d use again in a heartbeat–just hope I never have to.

  • Sam Shillitto

    After having diesel cars for years I accidentally put diesel in my new car which has a petrol engine. I called Fuel Fixer and was quoted a price and time that Szilard would arrive. Szilard arrived on time and got to work straight away. He was very helpful and explained everything he was doing. The service was very good and even though I was really annoyed with myself for using the wrong fuel, I left grateful that this service is available and that Szilard done a good job. I won’t be putting the wrong fuel in my car again but will be recommending this company to others.

  • Caroline ennis

    hi I used this service some months ago felt so daft but easy done but szilard came along after I called fuel fixer and was so pleasant & courteas we recommend I’d needed many thanks to szilard

  • Jack

    Fast & reliable with no hidden costs. Tom, the chap who arrived to carry out the work did so professionally and thoroughly. I recommend this company without a doubt. Other well know companies wanted to charge a hell of a lot more for the same service. Glad I found these guys.

  • James Cardell

    Stupidly I put the wrong fuel in my car! After speaking to my insurance company they had arranged for fuel fixer to meet me to fix my car. Atilla came as quickly as he could and did a fantastic job! He got the job done super quick and explained everything he was doing through out the process. My car had been fixed and I was still unsure that it was ok to drive
    Atilla followed me to a petrol station and waited with me so I felt 100% happy to continue on my journey, Atilla went further with his service by following me on the M6 to make sure I could carry on my journey safely . I would highly reccomened this company.

  • Emma Harrison

    Tonight I put petrol in my diesel car I thought o no that’s it I need a new car, I rang a couple of numbers to come out to fix it they all was a bit pricey and was gunna be about an hour and half . I rang fuelfixer they were at a great price and said he will be with u within 15 minutes, absolutely brilliant the man came brilliant customer service explained clearly and put us at ease his name is ATTILA top guy very helpful and professional thankyou so much for your help very friendly did a great job

  • Andrea Scotti

    I made the mistake of putting the incorrect fuel in my MG and rang Fuel Fixer (I’d tried other phone numbers from my Googled list but these sounded the most professional and helpful). Within minutes of giving my location, etc I received a call from the person who would be coming to sort this out for me and he gave me the approx. time he would get to me. I have to say this man, who I think was called Atillla, was absolutely fantastic. He explained the process, how long it would take, etc but not only that, he was a really lovely friendly man. He made sure my car was absolutely fine before driving it away. I would not hesitate to recommend this service to anyone in the North area, which is the region covered by Atilla. I very rarely leave feedback but on this occasion I felt it only right to do after receiving first class customer service.

  • melissa tuttle

    Foolishly put petrol into my diesel car so called Fuelfixers for help. Sven arrived, was friendly and attentive and even helped me get the car back to the pumps to fill up. His cheerful attitude made a bad situation slightly better and he had me on my way in under an hour.

    Great service.

  • Leanne Goodchild

    My friend put unleaded in her car after a very long day. Fuel Fixer came very quickly and Sven was so lovely and quick and knowledgable! I am going to use them in the future, as I’m very impressed with the service (AND it was Sunday evening!) thanks Sven 🙂

  • Rian

    SVen rescued me on Saturday no only did he do an excellent job, extremely efficiently he was also one of the nicest people I have ever met… thank you..

  • L Tang

    Sven drained my car, his customer service was excellent, friendly and a total professional. Back up and running within 30mins.

    Thanks Sven

  • Anne

    I had fuel drained from my car at the end on 26th September, The engineer that came to help (I think his name was Benle) was extremely polite, helpful and efficient.
    He then waited to see me drive off safely with no problems before he went on his way. Excellent service, thank you!

  • Ed

    Sven drained the car of diesel on Saturday evening and the customer service was excellent. Very friendly and professional and really felt like he knew what he was doing. If it happens again (please no!) I’d gladly used Fuel Fixer again on the back of this experience.

  • Donna Trahar

    I had to call on fuel fixers today after I stupidly put petrol in my diesel car! I called them and they advised me what to do, within 10 minutes they were with me. The drainers name was Sven, he called me when he was 3 minutes away, extremely friendly and polite, and reassured me my car wasn’t going to go bang and I’d not done any damage, within 23 minutes my car was fueled up (with the right fuel!) and I was on my way. Thank you very much to Sven. Would definitely recommend these guys if needed. 10 out of 10 service.

  • Mike Murray

    Sven and his partner (didn’t catch his name) did a first class job today after I put petrol in my diesel Audi. Well done guys!! very professional.

    Mike Murray.

  • taz

    Dear Team. Mike

    I just wanted to briefly say, thank you for the quick, polite and efficient service you guys provided me today.

    Feedback is always important. So great job and keep up the grear work. I will recommend you to my clients.

    Taz

  • George Townley

    Yesterday, 22nd Sept I had need of your companies services after half filling my diesel SKODA Yeti with unleaded . Overall the service was brilliant , with the technician calling to update me and arriving on site in only 30 minutes !!! . Attilla , your technician was superb , explaining the whole process and working very professionally , his happy friendly nature helping to ease my worries about any potential catastrophic damage to my pride and joy . As an ambassador for your brand he must surely be second to none . I will have no hesitation in recommending your service in the future , and as I have already said , a huge thank you and a pat on the back especially to Attila himself .

  • Martin Forrest

    Excellent service! Sven had my car back up and running in 30 mins. Was polite and professional too. Would certainly recommend Fuelfixers if I am stupid enough to put the wrong fuel in my car again. Hopefully not.

  • Heather Thrower

    After stupidly putting the wrong fuel in my sons car Attilla arrived within 25 mins of calling the central number. He called before he arrived as promised, and within 40 mins the fuel was drained and I had enough for about 100 miles of driving. He was polite, courteous and very efficient. What a professional service. I can’t recommend Fuelfixer more highly. I just hope I won’t need their services again!!

  • Pete Chard

    Filled diesel Range Rover with petrol…limped home without realising what Id done. Then feared the worst. Online search found FuelFixer, and whilst they took 3 hours to arrive, when they did the service was friendly, attentive and professional. The tank was drained, fuel filter cleared and primed and the car started first time!! Fantastic job…highly recommended.

  • John Chapman-Andrews

    I was very satisfied by the helpful servce to get my car back on the road. Sven was highly efficient, polite, and effective, and I was reassured to know that the problem had been solved without any lasting damage to my car. Thank you very much indeed.

  • Michael Treasure

    Daughter put wrong fuel in my car!!! She rang you and amazingly you had someone to us within 90 minutes. Can,t remember his Christian name ,Puskas his surname, only rang a bell with me because of famous Hungarian Football Team,!!!! shows how old i am!! However the Service was superb,he was brilliant,nothing too much trouble, and Customer Care superb. Peace of mind 100%.Thank You to everyone involved.Mike Treasure.

  • Nick Chivers

    Bence came out within 20mins and was extremely helpful, diligent and professional – going beyond the call of duty in helping us get our Discovery back on the road. Would highly recommend this company and if you’re lucky enough to get the very friendly Bence, you’ll be on your way in no time! Thank you!!

  • C Smith

    Sven arrived in good time, we had had our car towed to our local garage by the RAC, neither could drain the tank for us. Sven was very professional and helpful and did everything possible to ensure us that our car would be fine. It has been fine, so thank you very much Sven!

  • Jay Mackenzie

    Sven arrived promptly, was very courteous and swiftly fixed the problem, restoring order and harmony. Many thanks. 10 out of 10!

  • GRAHAM EDNEY

    Great service, Sven was brilliant. Got to me in no time on a Sunday, very professional and quick.
    Answered all my concerns about how stupid I had been and didn’t laugh once.
    All round brilliant job done, thanks

  • Dave Decourtney

    Wow!! what a fantastic company and what a fantastic .Engineer . Your Guy Russell is the type of guy who puts the Great in” Great Britain” his professionalism was first class, his respectful attitude was excellent !!! his likeability was off the scale . If only all companies worked like your company !!! “guys my age find it hard to trust any companies now days . but thanks to your guy Russell you have brought back my faith in British companies , you should be very proud of him. before I retired I own two companies and hired almost 35 people including 20 sales staff and none of them were as good as your man Russell !!! good luck to your company!! I have sent your number to all my friends, so if they have a pensioner moment [ like I had] they know who to call

    Yours and with regards Dave De’Courtney, Folkestone CT20

  • Yvonne Worrell

    Sven came to my rescue yesterday. He was prompt, very polite and efficient and reassured me that my car would be ok, which, thankfully, it seems to be.
    Thankyou

  • c hamilton

    Sven attended to my call on 30th June at 8.00pm at night. He was very and extremely professional in his approach and made me feel very re-assured.
    I just wanted to say thank you to him for his swift response.

  • james patient

    ref sales receipt 11114
    Good service from the lady who dealt with my inquiry on the phone to Attila who arrived when scheduled, was very pleasant, explaining what he had to do and finishing the job when he had indicated.
    Car started first time.
    On this basis I would recommend Attila and FUELfixer to anyone who makes the mistake of putting the wrong fuel in their vehicle

  • Erik Hansen

    Thank you for taking care of my problem so quickly and efficiently. Sillar (sp?) from Edinburgh was very professional and pleasant. Please remind him that he promised to send me the name of the Hungarian food store in Edinburgh. I have already recommended you to my neighbours.

  • Ryckie

    Atilla did a great job. I drove my insignia aftfilling it with petrol. He came out (even though it was his daughters birthday!) within the hour, cleaned it out and it’s running beautifully now. Thanks so much. Great job.

  • Henderson

    Hi,
    Just would like to say brilliant service, Sven is the best got to me on time what more can I say don’t call the AA waste of time call Fuel Fixer!!

    Many thanks Sven
    Henderson

  • Tracey Pemberton

    Excellent efficient service. Made the call at 3.30ish Sunday afternoon Sven arrived at 4.25 and job was complete by 17.20. Sven was polite and had phoned to indicate his arrival time and arrived as promised 10 minutes later. Would highly recommend.

  • Mrs marsh

    Excellent service – quick efficient and the engineer, Sven, was so nice. Would not wish to repeat the mistake but if I do I know where to come for help. Thank you.

  • Johannes

    Sven is top man when you have put the wrong fuel in your car friendly, efficient and gets the job done. I am so greatfull we are able to have this service at the touch of a button keep up the good work.

  • Chris Abbott

    I was a bit sceptical about calling Fuelfixer out. I thought, is it worth it, but then when you weigh up what it would cost to get towed to your mechanic and then for them to do the draining, it was a no brainer, especially as I filled up with Petrol in my Diesel at midnight on a Friday/Saturday. I would have been waiting until Monday. 40 minutes later, Attila Puskas was draining out my tank. Brilliant name, brilliant guy. An hour later all done, including checking that both sides of the split level tank, that I didn’t know about were all clear.
    great service guys,
    I hope I don’t do this again, but I know who to go to if I do.

  • Paul C

    Can’t believe I put the wrong fuel in my car.What am I like.Phoned Fuelfixer at 9pm on a Saturday night.Sven was with me in half an hour.Fuel replaced and car running within 25 minuets. Great service. Many thanks Sven.

  • Andy Goodwin

    I have not had the pleasure in dealing with a company such as yours before, I made the call at 11:30 am, and the guy (sven) was here within the hour as told by the lady on the phone, very professional service,

    Sven was really good, very polite, very professional, explained the process, he phoned when he was 20 minutes away, which I thought was excellent service so I had time to pop to the shops before he turned up,

    All I can say is a very good, outstanding service, thank you sven for working your magic

    Will recommend you to others who happen to be in the same situation as myself

  • N Hodkinson

    Oh dear
    Broxden services last night and yet again the fuel pump handles all in the wrong slots….. Yup now got diesel in my motorbike’s petrol tank .
    Phoned fuel fixers out who arrived within an hour drained my tank flushed out the system and got me back on the road.
    Although a little price’y these guy’s were fast and very professional .
    I Would recommend them if this happens to you.

  • Liege

    SZIKLA did a great job removing the diesel from my petrol car. He was very patient and resourceful and I was very happy with the service he provided us with. He was confident my car would work again and that helped me calm down. I would definitely recommend him.
    Car running fine now. Thank you very much!

  • Traci Thorne

    I called Fuel Fixer out on Friday 27th to the Slinfold Golf club as id been stupid enough to put unleaded in my diesel car and couldn’t get it started!
    A really nice man came out (Goatie beard which curled at the bottom!) well he was just superb! He reassured me he could fix it no problem and had me up and running within the hour. I just wanted to say thank you so much for rectifying my really stupid blond moment and if I ever do that again I wont panic next time as I know exactly who ill be calling!
    Your customer service was second to none. just amazing! I never write reviews but just wanted to let you know just how brilliant he was! thank you so much!
    Traci x

  • Lynda Boorman

    EXCELLENT SERVICE BY SZIKLA AND HIS COLLEAGUE. I put the wrong petrol in my car and the two men you sent me were really lovely and arrived within the hour and got me going on to my journey very quickly they were very helpful and diamonds and I could not thank them enough thank you so much for sending them to help me they were very helpful and polite and made sure my car was fully going before leaving. thanks

  • Emma McLean

    A big thank you to Szilárd Szikla and his work partner who came to help drain the petrol out of my diesel car.
    Although we had to wait a while, I appreciated the fact that they had to come all the way from Luton to Essex.
    He was friendly and chatty and got the job done as quick as possible. It was done at a great price in comparison to other competitors who were charging an arm and a leg.
    My car is in great condition now and will definitely use Fuel Fixer again.
    Thank you!

  • Gary Maitland

    Hi Thanks to you all I was quoted by volvo £4,500 to sort out my car you did it for £195 car is running very well Thanks Again

  • Adrian Keith

    Excellent service, SZIKLA was very knowledgeable, efficient and very professional
    Realised my mistake before turning the engine over so the wrong fuel did not reach the engine.
    So far no problems after 150 miles since my error.

  • Jim

    Great service. Szilard arrived at arranged time and got on the job straight away.Had the truck up and running in the time he said.Very pleasant to deal with.
    Thanks
    Jim

  • Di

    I made the mistake of filling up with petrol in my diesel Nissan Pulsar. After ringing the Fuel Fixer and arranging for a local person to ‘fix’ it, I was subsequently contacted by Attila (the engineer) with an estimated time of arrival. He then called closer to the time, to give me a further 15-20 minutes notice. The fuel was drained efficiently, engine cleaned, computer error cleared, all within 45 minutes, by the professional and helpful engineer.

    I wouldn’t hesitate to recommend this service again. It was cheaper than being towed and then having my fuel drained at a garage. It was also meant that my car problem was resolved within a few hours, rather than waiting a day or two. It eased the pain of my costly mistake!

    Thank you very much.

  • Thomas Irvine

    Szilard arrived at the time promised, got straight on with the job and got the car started. All in all a good job well done.

  • Ed milner

    Szilárd was a great professional. Really please with his work and the way he went about the repair, Made me feel at ease and knew he was taking care of my pride and joy. Couldn’t recommend this service enough! Szilárd and fuel fixer are a joy to work with.

  • Nick

    Thankyou thankyou so much
    I could not believe I had just put the wrong fuel in my car but just one phone call and the operator on the phone listened to what I had done and said someone will be with me in 50 minutes. He turned up removed the wrong fuel, put right fuel in and I was on my way.
    Fantastic service!!
    I highly recommend them.
    BRILLIANT

  • nicholas headlam

    We had our fuel drained by us 1st May 2016 and feel very pleased with your service. You were quick to arrive and quick to sort the problem. Your representative was Sven and he was very polite and professional and left me full of confidence that a good job had been done. Thank you for saving my car from my wife’s mistake. Car running perfectly again

  • Louise tydeman

    Just like to say a massive thankyou to Sven who came out and drained my parents car after Petrol/diesel mix up by my mum. He called to tell us how long he was going to be and was so friendly when he arrived. My parents were so anxious about this mistake but Sven was very calm and reassuring and was so professional which gave us complete confidence in him. He explained everything as he went and totally put us at ease. The problem was fixed in about 30mins or so and my parents were able to travel safely home. Thanks for a fab service Sven

  • PREST

    SWIFT EXCELLENT SERVICE SO WORTH THE MONEY THAT YOU MAY EVEN FORGET THE COST INVOLVED!!!!
    I CALLED THE SERVICE AFTER I BROKE DOWN AN THEY HAD ME BACK ON THE ROAD IN UNDER AN HOUR AN 15MINS

  • Mike Gilbert

    I needed this service after filling up with petrol in a diesel car and after telephoning RAC I was told it would be within 90 mins they’d have some one with me at a cost of £200, they then telephoned after an hour and told me it would be another 3 hours! Stupid me, should have phoned a company that does fuel draining, searched online and found Fuelfixer, telephoned them, help arrived within 30 minutes. I cannot praise Sven ( I think it was ) highly enough. Drained and fixed in the petrol station.

    Thanks again.

  • Katrina Dunckley

    The service I received today was very good. From the phone call to Sven turning up was very good . I would recommend your company .

  • jakki elvy

    Sven was a lovely man. Very courteous. He came early/late evening and kept me informed of the time of arrival.
    Everything was done efficiently .
    this is a excellant service and saved me £100’s of pounds that the dealer would have charged. Also this was a new car.

  • Zubair

    Szilka arrived and I was back on road within 45 min’s. The fuel was drained and Szilka made sure that everthi ng sounded normal after the fuel was drained.
    He comes across as a very decent and nice person which puts you at ease.
    The people on the phone are very helpful and plesant to talk to
    This is an excellent service and saves you £££ in comparison to dealer prices.
    I am really pleased with the service provided .
    More than happy to recommend fuel fixer.

  • COURIER MAN

    Top Man==++++++++++++++++++++
    Had Petrol in my van by mistake RAC wanted hundreds of pounds to come out to me even though I am a fleet customer ,they could not even give me a eta some thing like 2hrs +?

    Phoned Fuel fix they were very competitive price wise substantially cheaper than RAC and promised to come within 1 hour, they actually arrived 45 min later,1 hour later tank had been drained and I was back on the Road ! Szlika was very professional. I hope I never have to use their services again ,but I would recommend them to anyone, great service ++++++++++++++++++++++++++++++++

  • Thomas Daniels

    attila has just been and sorted my car out after i stupidly put petrol in my diesel. he was very efficent and friendly great service and very helpful.

    thank you

  • Tim Nightingale

    I had unleaded drained from my diesel van by Szlika.
    He picked me up from my home address in Rotation and took me to my van 5 miles away, pumped out the fuel and spent quite some time working on starting the engine due to an airlock. He was very patient and professional at all times.
    Thank you Szlika for all of your good work!

  • Victoria Parker

    Excellent service provided by a Hungarian employee named Attilar based in Warrington. We needed urgent assistant on a Sunday night(bank holiday) and our fuel fixers employee arrived to assist us in excellent time and had completed the fuel flush in under 30 minutes! An ultimate miracle worker who clearly loves his job. Definitely recommend Fuel Fixer ltd.

  • Giorgio

    Sven was very efficient and a very pleasant person. Service was flawless and we were back on the road quickly! Great service indeed.

  • Carl Pullen

    Szilka arrived promptly, removing the contaminated fuel. After a colleague checked the running at Szilka’s request I was back on the road in time to get home. Its a shame I couldn’t thank you personally as I was previously engaged. It has been running fine since. May I thank you for your service :-). I will recommend your services in the future.

  • Charles Clark

    Szikla did an excellent job, removing all contaminated fuel, replacing with diesel, and not leaving until he had started the car and made quite sure that it was running well. The job took about an hour to complete – making sure that the fuel tank was as completely drained as possible. The car has now been running well for a week. Szikla arrived 2.25 hours after the phone call I made – as expected since he was finishing a job 30 miles away. He was polite, keen to do a good job, and thorough. The job was well-priced, and about half the price that another company charged when the same thing happened 2 years ago. I would thoroughly recommend Fuelfixer for fast response, great service, and very competitive pricing.

    Thankyou, Szikla and Fuelfixer.

  • Lawrie Byrne

    In over 46 years driving I had never made the mistake I made Friday 26th February 2016 of miss fueling a car, stuck about 60 miles from home and my destination at the side of the A14 in the dark and freezing cold.
    Fantastic service from Szilard Szikla, he turned up exactly when he said he would, the job took the time he said it would, he was polite, courteous and most importantly, non judgmental, I was feeling bad enough about the situation.
    Have already recommended the company and Szilard to other people, and will continue to do so.
    Further to this, they were cheaper and faster than the AA, despite being talked into an expensive upgrade by the AA whilst at the side of the road, they couldn’t/wouldn’t do anything until between 09.00 and midday the following day.
    Now I wonder what will happen when the AA membership comes up for renewal?

  • Michael Bates

    Well, the usual story, filled my diesel with petrol and managed to get back to the farm safely and then called Fuelfixer. What a pleasure to meet with Sven . So calm and careful with every step of extraction and not spilling a spot of either substance on the paintwork . A very professional and thorough job at every step of the way . I cannot praise Sven highly enough !!!

    Thank you , Sven, and well met . Kind regards Michael .

  • Kev

    After putting petrol in a diesel,I called fuelfixer told I would be seen within the hour,
    A little over as he was caught in traffic.
    Sven was the mechanic that arrived.
    Very curtious,and had a good bit of wit and banter,even though it was bloody cold.
    Told me about an hour,car was up and running after 35 minutes.
    Excellent job I would recommend 10/10.

  • Jeremy Rowling

    Excellent, fast, efficient and well priced. Could not be happier with the service i received. Sven who came out was helpful and informative. Highly recommend this company. However, i would recommend not putting unleaded in a diesel engine even more.

  • Denz Fernandes

    We’d like to thank Szikla for saving us the other evening as we were making our way down to Dorset. He had our tank pumped out and got us back on the road in no time and at a cheaper price than the AA were going to charge. He was friendly, helpful and curteous throughout – really helpful in quite a stressful situation.
    Thanks a million!

  • John fenn

    Put petrol in my diesel car,called fuelfixer who were very professional and talked with a calm attitude and not “you idiot what have you done”were with me within the hour and even picked car keys up from different address from where the car was,got a text within two hours informing me car was fixed and running,superb service.

  • Raheel

    Sven was fantastic!! True gentleman. Got to me as quick as he could and sorted out my vehicle. He even drove back to the service station with me. Give this man a pay rise!! Quality service – good price – 10/10.

  • Kevin Dunne

    Not covered by my ‘Breakdown’ service Green Flag, who put me in touch with their contractor. He quoted £230 plus VAT. But that was being picked up and dropped off home that night at 1am and returned to sort the vehicle in the morning. Not great.
    Found you online on my mobile. Your technician Sven arrived in 25 minutes, drained the tank, flushed it through and re-filled with diesel. Car started no problem. Home in bed by 1.30am with problem solved and nightmare over for £166 inc VAT within the hour!
    A truly spectacular service in the middle of the night. Car has run perfect ever since it happened three weeks ago.Best customer service ever, no rip off, does what it says on the tin. Could not recommend it more highly.

  • Claire Mailer

    Thanks Sven for all your help today. Not only did you arrive earlier than quoted, you pushed my car away from the petrol pump, filled up your jerry can with Diesel for me to drive my car back to the pump and stood by the pump so I could pay for the used fuel in one transaction. Then waited to check everything was ok before leaving. You really helped make the whole experience easier to get through.
    Thanks again.

  • Dr Rahim

    Thank you fuel fixer for saving £700.00 that quoted by BMW to replace everything contaminated by petrol in my new BMW 5 series yesterday. So far it is working fine and hope it is going to be alright.

  • Adrian Smart

    Put petrol into my diesel car at Gatwick today. Filling station called Fuelfixer who arrived within 30 minutes. Problem solved within a further hour thanks to Sven who was courteous, conscientious and thorough. Now back on the road again. I would certainly recommend Fuelfixer to friends who make the same mistake.

  • Maria Mealing

    Many thanks to Sven for a speedy, friendly and professional service. I was back on the road again (with the correct fuel) an hour after calling. Much appreciated!

  • Rebecca Shaw

    It was late on a cold January night when I made that awful mistake. Luckily I was given a card by the petrol station guy and all I had to do was phone to book the service. I was a little nervous about giving my card details over the phone to a complete stranger but I had no choice and I needn’t have worried. I had the wonderful Sven come and drain the petrol from my diesel car. What a life saver. He was with me very quickly. Luckily I was close to home so I had walked home and he very kindly came to collect me and we went together to the service station. I was able to sit in the warm of his van while he took care of the whole thing. He was courteous and helpful and I would certainly recommend the service to others in the same situation. I now have the company details in my phone but I sincerely hope I won’t have to call them again. Thank you Sven.

  • B. Karg

    Very expensive evening today after putting petrol in my diesel car. I realised at the petrol station before switching the car on again. Via RAC and Reliance Recovery I came to Fuelfixer. The response time was two hours which was probably down to it being Saturday evening. Sven the engineer kept me well informed about his arrival time and arrived within a few minutes of his advised time. It then took around half an hour and a nice chat with Sven to get me back onto the road again. He even waited until I had started the car again and got going again. I hope it will never happen to me again, but I will now keep the phone number for Fuelfixer in the car. Just in case … Thank you Sven

  • Martin

    on 10/01/21016 I managed to put Petrol in my Diesel Car, not realising my mistake I drove 20 miles round the M25 & M2 to go on a winter Cycle Ride.
    After loading the bikes back in the car the car wouldn’t start & I realised my mistake, I found Fuel Fixer on the internet & they promised me someone to help within the hour.
    45 min later Sven arrived & found us shivering in the car, he was very professional & explained the whole process to us.
    He soon had us back on the road in the minimum time

  • Colin milliam

    Petrol in desel sven the technician was very plesant and helpful and had me back on the road verry quickly all credit to him as it was raining very heavy thank you

  • Wendy

    for the first time in 18 years of driving I put the wrong fuel in, and not just a bit half a tank of petrol in my diesel car. I rang Fuel Fixers who took my info, assured me I’m not as thick as I felt, realising before I even turned it on makes life far easier and gave me a price then and there on the phone.
    The lovely Tom then rang and gave me an estimated time of arrival and arrived within mins of his estimate even though he’d come west on the M4 through torrential rain and restricted speed limits. He explained everything to us and chatted away while he worked and within about half an hour we were all done and back on the road.
    The price was exactly as stated on the phone, no hidden extras! Very happy with the service thanks again Tom!
    I’d also rung my breakdown company and they wanted to charge £50 more than Fuel Fixer had quoted!

  • Nicola Hawkins

    On Christmas Eve I somehow made the stupid error of putting unleaded in my diesel car. This started a huge amount of panic due to it being christmas, and whether I could actually have anyone out to fix the car.

    I left the car at the petrol pump (I realised before I started the engine my error, and so left it where it was) and within the hour someone was with me. Within 1.5hrs I was home and safe, with just my pride a little damaged! A very efficient service.

    The price was reasonable, to be honest I did not shop around I was just very happy to have my car fixed within an hour on Christmas Eve. When talking to the workers at the petrol station I heard that some companies charged up to double the price. So I was OK with this!

    I would recommend Fuel Fixer, they were very efficient, helpful and friendly.

  • Engin

    On the Monday of the 28th of December I stupidly put the wrong fuel in my car Somehow managed to get back to the petrol station that I got the Petrol from and the people in the garage were great they had the number for people like me making a silly error of a company called Fuel Fixer which I called and could not believe how quickly that got to me and fixed my car I can’t praise the company enough I could not have had a better experience Mr Szikla the man who came out to fix my car impeccable job when you need help at 5 in the Morning after making a stupid mistake I would not hesitate to call the people at Fuel Fixers or recommend Them I know that if i had somehow got to a garage I would probably have paid a lot more the reason I say that is the fact that I thought it was going to cost me an absolute fortune but fuel fixer are very reasonable in my experience in terms of how much it costs a bargain thank you so much

  • Murray Whyte

    I put petrol in my diesel car on the evening of 26 Dec 15. I was recovered to my home town and at a loss as what to do.

    A search of the internet brought up Fuel drainer. After reading the website I decided nothing ventured, nothing gained. I placed the call at 1152 pm.

    The communication from Fran (I think that was his name) the technician, after the initial call was great. He had a 2 hour drive to get to me and arrived at 2 pm. By 2.30 pm my beloved Galaxy was running again.

    Fran was polite, competent, efficient and just professional.

    To anyone out there reading this, remember this companies details as they are brilliant and I have no hesitation in highly recommending them.

    The price was well below what I was expecting to pay in the Ford Garage.

    Thank you Fran and thank you Fuel Drainer or Fixer.

    Happy New Year.

  • Nick

    I had been driving a hire car all week and when I switched back to my diesel car I had a lapse of concentration and put some unleaded in by mistake. Brilliant service from Fuelfixer. At my house within one hour of calling, courteous and efficient assistance, reasonable charges. All round an excellent service.

  • Alan randall

    After my son put petrol in my diesel car called fuel fixer and they said someone would be out tonight within 1 hour got a phone call from your operative bang on time a most competent man I hope I don’t have to use you again but accidents happen I would highly recommend your company thanks again and top marks to Sven I think that’s his name a good job he done

  • James Blackmore

    I was a complete idiot and managed to do what I always thought was stupid having seen other people do it in the past, petrol in a diesel car…. The Shell garage called their man to no avail. Whilst beginning to despair at the prospect of having the car towed to Volvo and a rather large bill my wife discovered Fuelfixer who said they have carried out the process on Volvo’s before. You came along and within no time had fixed the problem. Extremely helpful, polite and just an all round top bloke. I can not recommend highly enough, I have saved their contact details in case I take leave of my senses again….

  • Beverley Walker

    Despite owning my car for five years I stupidly filled it with unleaded instead of diesel! Received fantastic service from Sven today. He was delayed in traffic jam but telephoned twice to keep me updated on his e.t.a. He was polite, friendly and quickly drained the tank and added enough diesel for me to get to garage.

    5 out of 5. Thank you Sven.

    Beverley Walker

    Job No. CA 831

    20.11.15

  • Jennie Galgey

    Thank you so much!
    What a brilliant company!
    I had just filled up my diesel car with unleaded
    Their service was personal,professional and efficient.
    I stupidly filled my car up with the wrong fuel
    and sat broken down near a roundabout with 2 two children and my mum in the car, the man that I spoke to put me as a priority and informed me when they would be there.
    The the man who came Bence ,was friendly and professional.
    Would highly recommend
    Great to see there are still business out there with such a personal service
    5 Star

  • adrian

    the other night I filled my car up with the wrong fuel.
    OMG! I’m in my sixties most of my driving life never done this.
    Found you guys on website.
    the response was brilliant.
    Your driver was caught up in problems on M25, accident.
    Drainer name was, Sven.
    Kept ringing me up. finally arrived around 23:30.
    Sorted, the fuel problem. I drove today (29th) 250 miles no problem. Many thanks.

  • Victoria

    I always wondered who could possibly be so stupid as to put the wrong fuel in the car! Now I know I join the great and the good in making that mistake when we’re stressed or distracted! My technician, Sven, from Fuel fixer was so calm and positive helping put right the troubled mind as well as the troubled fuel tank quickly and efficiently.

  • Marcia Macfarlane

    I had a fuel clean out on Sunday 25th October and was extremely pleased and satisfied with your service especially from the Engineer who carried out the procedure.

    Thank you

  • Kelli

    I stupidly put unleaded in my deisel car. Although stuck in rush hour traffic Sven phoned to keep me updated on where he was and roughly how long he’d be. He was a really lovely guy who got me safely back on my way home. Would definitely recommend your service but hopefully won’t need it for myself anytime soon!!

  • delphine ashford

    receipt 6706. 17 october 2015 / 8pm. Location: Sainsbury’s Petrol Station Portslade Hove.Sussex.

    just wanted to say what an effecient polite & fast = professional service from Sven this evening.
    Nothing was too much trouble. & he is an excellent ambassador for your company.
    Thank You Sven & FuelFixer.

  • Louise

    Thinking about a million other things… managed to put a full tank of petrol into my diesel car. Thankfully, I realised before I turned the key and drove off….

    Sven turned up 30 minutes later and was great. He walked me through the whole process and didn’t make me feel as stupid as I undoubtedly had been! A really nice man, who was obviously very professional and efficient. Not a great day, but thanks to him, it was nowhere near as it could have been.

  • Rico Marecheau

    I called fuel fixer to try and solve my problem with my car. I received a call from Sven who came out within 1 hour which was brilliant. He was able to drain my fuel as it seemed to be contaminated and this was making my car have error codes and engine lights coming on. Sven put additive in my car and it seems to have cleaned it and is working ok thus far. Very good service from Sven. A credit to your company

  • Mr Rees

    Great service from your Company via your operator Suey? on Thursday 10th September.15 when I put petrol in my diesel tank.
    Suey? arrived in good time, knew exactly what he was doing, was very professional and helpful with an excellent attitude towards his customer.
    Suey? is a credit to a very good organisation!
    Thank you.

  • Louis prempeh

    Szikla was very productive an understanding and is a very good component to your company I would refer any one in my situation to us this service great help guys good job and thank you life savers

  • Stephen

    Fantastic service. Thinking I was going to be thousand of pounds down and not even my car.

    Prompt service & very polite technician who carried out the work.

  • Geoff

    In a hurry I filled a diesel car with petrol (embarassing, I was borrowing car and in a hurry but no excuse!). Sven arrived promptly and was helpful and reassuring. Really nice guy and would recommend this company to anyone. Car now running fine thankfully.

  • John Cain

    Service was 2nd to none and by people who were courteous, polite and helpful. I have already recommended you to my company and friends.

  • Mark Lamb

    Brilliant job, you will be highly recommended by us to anyone with the same problem, speedy callout, car’s running great again! Thanks Bence and with the best intentions hope I don’t have to call you again!

  • Basil Dutchak

    I will be your muppet this week. Yep, petrol in diesel, and yes I did start the car and move it. About 200 yards from the forecourt to my driveway. Out of the way you see. So there was mistake 1. Its a Freelander. YOU MAY BE THERE ALREADY!!
    Mistake 2 I contacted Land Rover assist. After all I am paying £80 a month so why not? Dumbo! you moved it so they won’t touch it but we will arrange for it go to the dealer.
    Mistake 3 So its off to the dealer. I will name them Gordon Lamb.
    And that was when all the mistakes mounted and the pain came. A figure quoted came into my ears. £8000.00. Ears turned to tears. The car is probably worth no more than £12000.00 all in. What were they planning. To fit a new engine and gearbox for Christsake.
    Thank god for insurance Phew. But first it was moved to an insurance approved repairer first. So I could have a hire car. But my guess is that they will not get £8000.00. If they do I am in the wrong profession. I will come back in a next life as a pirate. At least they do it as a job. I think it is based on how much you might be able to pay given the luxury car badge. Fancy car and you get fleeced. Sorry I did not get to you first. The only bit of sense I have read so far

    • TheFuelMan Post author

      Oh Basil,
      Such a story of deceit and deception. I’m very sorry to hear about your situation and I think it’s scandalous how the dealerships (specifically Land Rover and Mercedes) are allowed to get away with trying to fleece decent people like yourself.
      Every time I hear a story like this it gets me really hot under the collar as it is not just unnecassary – it’s actually fraud!
      You don’t need to have your entire fuel system replaced. As a leader in the contaminated fuel industry we have conducted fuel drains on tens of thousands of vehicles. Not one of them – EVER – has come back to us after a successful drain and said that the wrong fuel had wrecked their vehicle requiring them to have parts replaced.
      If I were you I would do the following:
      1. Try to get the vehicle out of the dealership/garage and get it sorted out yourself. If you can’t then…
      2. Question what the £8,000 is for – exactly. Demand to know why each part is being replaced. Ask to see the checks that were carried out which say that a part is defective needing replacement.
      Request to have the replaced parts back (they are your property) so that you can have them independently tested for faults (I wouldn’t actually bother getting them tested unless you are feeling particularly litigious but I’d probably have them up on ebay to recoup some of my losses). Demand the part serial numbers to ensure that they actually are replaced.
      I’ve given this advice to a lot of people and in almost all cases the dealership – knowing it’s trying a fast one on someone who won’t accept it – backs down and suddenly “discovers” that getting everything replaced isn’t actually necessary.
      I really hope that you manage to put these guys in their place. Let me know what happens.
      The Fuel Man

  • Carlo Fiori

    Very fast and efficient service with a good competitive quotation! AJ the guy who drained my tank was professional but also a nice friendly guy! Highly recommend if you are ever unlucky enough to put the wrong fuel in! Thanks once again AJ.

  • Nathan

    Big thank you to Sven ! ! Even though we were his last call out of the night he was scholar and a gent. Fixed a fuel air lock issue and got the car up and running for me as if the problem never happened… Thumbs up to the big guy ! ! !

  • Annette Oxley

    Jay was absolutely brilliant! What a very mature and helpful young man. We couldn’t believe that he was only 20. He put us at ease about our mistake and was extremely knowledgable about his job – and cars in general. Please ask him to move to Cumbria! Thanks Jay! 🙂

  • John Tobin

    Just wanted to say thank you for your prompt response this morning and to commend Bence who explained what he was going to do and put my mind at ease very quickly and then delivered and I was on my way in the hour. Very satisfied and would use you guys again. But hope I never have to !!

  • Geoff ellis

    Very punctually, early in fact.
    Talked though what they would do, ensured I as happy before payment.
    Friendly engineer.

    Great service. Thanks

  • Sally

    I filled up around £20 of the wrong fuel in rush hour Friday evening. Robin from Fuelfixer was with me in 20 minutes and unbelievably I was home with car fixed within an hour of calling him! He’s a good guy too. Don’t use the RAC, I was quoted £199, 2 hours and then they may have towed me elsewhere to get it fixed. Would definitely recommend Fuelfixer! Great company!

  • Colin

    Excellent service.
    Diesel drained from my petrol car, up and running within an hour.
    Despite being in the highlands of Scotland fuel fixer deployed an engineer to solve my dilemma, arrived promptly on the time allocated and job done 🙂 Pleased muchly.

  • Phil

    First class services..Knew straight away how to solve the problem…Very Sympathetic…always reassuring me that he can fix it…Excellent !!

  • Gabriel Pallaris

    Great service and attention to detail, an extremely pleasant and polite mechanic, Sven.
    Our job no. 6048 in Cudham, Kent.

  • Aslan

    We have been driving from Brighton back to London when by mistake at the Pease Pottage BP station fuelled the car with petrol instead of diesel. After calling AA we were told that currently (after 7-8 pm) there were no sites available to drain the fuel tank and the AA guy found FuelFixer for us. Sven came very quickly, drained the tank, helped to launch the car and everything was done in a very kind and quality manner. Thanks a lot, Sven and FuelFixer.

  • Nicola. Frielick

    A MASSIVE thank you to FUELfixer!
    I had to call them out after panicking when I put petrol into my Diesel engine. I didn’t realise my mistake until the car started to judder, I’d already driven for 5 miles by then. I managed to get home and went onto the Internet to investigate, that was when I panicked even further reading all the horror stories.
    I rang a number of companies and FUELfixer were the first to respond. A cheerful chap called Robin turned up about 40mins after the initial call. He explained exactly what he was going to do, he was very positive and filled me with confidence with regards to the outcome.He drained the contaminated fuel from my vehicle, started the engine a few times without success then finally added a fuel lubricant (I think), which seemed to do the trick.
    I was over the moon and really impressed with Robin and the whole process.
    The performance of my car since the disaster of the wrong fuel has been fine. I have no reservations about this company or the service and recommend them to you should you find yourself in the same predicament.

  • julie

    Just had my car drained by sven from fuelfixer. I would reccommend this company to all my friends and family . There was a slight delay because of traffic but the fuelfixer kept me informed of this and when sven arrived he was polite , explained everything to me . Excellent service !

  • Guido Mandozzi

    Had Sven do a great job on our car today. He was very thorough and professional. Clear communication in letting us know when he’d arrive. Only didn’t realise there would be a charge for the bit of petrol as the lady on the phone when i booked said it was included in the price. Glad the car is working now though.

    Kind regards,

    Guido Mandozzi

  • John Audsley

    SVEN dealt with my problem today. He kept in touch with me while I waited for him to arrive. He was very understanding of my predicament and patient. He explained what he had to do and took his time with me. His conduct and professionalism was outstandingly good.
    Your service overall is extremely good and I will certainly recommend you as and when necessary

  • JPB

    Your team are brilliant.
    Andrew “went the extra mile” (!) to try to get me towed to the next layby, but nobody was available. He made a number of calls. I called the RAC and they were terrible. Andrew got his most experienced engineer to call me to advise me, then arranged the engineer. He then sent me Sven, who sorted me out great – he did the change on the spot rather than arranging a more dangerous towage. And there you have a German there with a great sense of humour. I’ve misfuelled before, so he offered me a loyalty card! He did the job quickly, safely and efficiently, and the car started immediately, and it’s running smoothly since.
    Thanks very much indeed.

  • JAMES SHORT

    Excellent service. Engineer could not have been more helpful . I would not hesitate to use this Company again. Hopefully I will not need the service again.

  • Donna L Crowden

    Highly recommended. Excellent speedy service and Andy was prompt and very friendly. All drained and back on the road in under an hour.

  • Fawaz

    Many thanks to Sven for helping me resolve this embarrassing problem yesterday. First person I have met in my life who deals with cars who explained every detail of what he is doing to me so that I am at peace. And he did not set off until he knew the car was perfectly running. Very fast and clean work. Many thanks Sven and Fuel Fixer.

  • Freerk brandsma

    Sven, employ of the year!
    Quick response, problem excellently solved, great service from fuel fixer. Kind regards, Patty and Freerk.
    The Netherlands

    • TheFuelMan Post author

      Thank you Patty and Freerk. I hope the unfortunate situation of misfuelling didn’t darken your experience of being here in the UK.
      The Fuel Man

  • Cheryl

    Friday 5 June:
    I had misfuelled (partly, not a full tank by any means) my car earlier in the week and after much needed advice
    from this website and a certain amount of helpful and yet conflicting advice from other people, I knew that I would
    not have peace of mind without having the tank/system drained – even though I had “only” put around 1 gallon of
    unleaded into an already half-full tank of diesel and then topped it up to full.

    My lovely “old” VW Passat had been running smoothly and sounding fine for the few (around 50-60) miles I had done
    since my mistake – but I did feel that I was waiting for it to have a a problem, so I did call Fuel Fixers today.

    Within two hours, Robin had attended my vehicle – patiently putting up with my changing the location he was to
    come to and also answering the questions that both and my elderly mother bombarded him with – carried out the process
    and was on his way to the next job on this early Friday evening.

    He was very very efficient and friendly – but incredibly professional too.

    Thank you all round and especially Robin for such a wonderful service!!

    [Cheryl, VW Passat 1.9TDi, Edlington South Yorkshire, Friday 5-6-2015]

  • Ben

    Sven was amazing. He confidently and expertly solved the problem. Got the petrol out, flushed the engine, primed, re-fueled with diesel and got the engine running smoothly again. Great service. Excellent staff. Thank you.

  • Dave Love

    Superb service from Fuelfixer in St. Albans. An German engineer named Sven arrived and put me at my ease! He let me know every step he was taking from start to finish. My diesel car was drained of unleaded and the problem rectified. Sven was efficient and friendly – the perfect customer service was received, I am very grateful and recommend Fuelfixer to anyone who finds themselves in this position. 10/10

  • Karen Richardson

    Dear Fuelfixer

    Just a note to say thanks to the two chaps that assisted me on Sunday evening at the Boreshead service station Crowborough. I had been waiting for over three and half hours for a RAC call out, eventually this was passed to Fuelfixer who probably recieved a slight cold shoulder from me due to the frustration and the long wait.
    The chaps dealt with the problem and managed to overcome the 4X4 Yeti tank issues in good time and got me back on my way. A studid error on my part but a good service from you, its a shame I cant say the same for RAC!

    Karen

  • Douglas Bloom

    Very pleased with the service from Sven, both in terms of efficiency and courtesy on the day – and even more pleased to say that the car has been running smoothly for over a week now since he fixed it.

  • Rick Joshua

    First class service from Sven, who was a bit delayed due to traffic on the M25 but kept me up to date with a couple of phone calls. The job was clean and efficient, and it turned out that Sven is from Bavaria but, sadly, not an FC Bayern fan like me! It made for some good conversation, and certainly made me feel less annoyed at putting a tenner’s worth of petrol in my Diesel during what was dozy morning moment!

    I chose Fuel Fixer after reading all of the feedback, and I can honestly say that there are some companies out there who do what they promise and offer great and friendly service at a great price. Hopefully I won’t need to call on your services again, but if anybody else out there manages to make the same fuelling foul-up I would happily recommended Fuel Fixer and Sven in particular. Great stuff!

  • andy bentick

    Sven not only did you get me out of a hole, through your work and courtesy i was able to have a laugh and calm down,thanks, your a great guy, great company,i wish you all the best,i hope i never see you again

  • Shiva Pirnazari

    I had Sven coming to rescue the other day and he was amazingly helpful.
    He was there within 30 min and he did a very professional job of handling the problem and draining the fuel.
    He was very polite and had total care regarding everything.
    My car has been running totally fine since and I would certainly recommend your service.
    Many thanks again for all.

  • michael McNiven

    invoice no 5897

    Sven was the technician who attended the incident was very diligent especially as an air block proved especially difficult to clear. he remained calm all the way through the process until the engine fired back to life.

    excellent service, would highly recommend.

    best regards

    Michael

  • Anthony Lloyd

    Sven,sorted my car out speedily. Was a pleasent gentleman well mannered and curteous. Invoice no 5945 and date done 01.05.2015. Will be pleaaed to recommend

  • Phyllis

    Phoned about one hour ago. Technician has been (Jamie) and job completed successfully with courteous, professional service. Fantastic service and cheaper than RAC. AA would not give me a price as this is dependant on available resources.

  • John Christison

    Jamie came out and provided a quick professional service, within half an our of my call. Despite having a fair bit to travel to me, he had me back on the road within an hour and a quarter of my initial call.
    Could not be happier with the service.

    Thanks again

  • Wade

    It happens to the best of us I guess 🙂
    The technician, Sven, was extremely professional and helpful when I had my mishap. Service was very fast and Sven was able to handle the situation with grace. It was very reassuring to have him explain how things worked when I asked him. Will keep a card handy to give to those in need as I don’t plan on having this issue again if possible!!

    Thanks so much.
    Wade

  • Rich Pitts

    Really impressed with the whole process. Robin who sorted me out whilst I was in York, (16-Apr-2015) was the ultimate professional and had all the techniques needed to get my Astra going again. The performance of the car since the disaster of the wrong fuel has been fine. I have no reservations about this company or the service and recommend them to you should you be reading this having just put the wrong fuel in your vehicle. (BTW the RAC wanted charge considerably more and did not fill me with confidence they would achieve the same result.

    Yours sincerely
    Rich

  • Maureen Crolla

    I would like to say a big thanks to Mick from Fuelfixer Glasgow, the service was very prompt and the task was complete within 30 minutes…

    Thank you again, I would fully recommend this company should you make the same mistake as I did.

    Maureen Crolla

  • Danielle

    Realising my mistake of putting petrol in my diesel car quite quickly, I stopped the car, looked on Google and found “Greenways / Fuel Fixer”. They were much cheaper than what I had been quoted by the RAC, so I called them to ask for assistance, as I had broken down in a small rural village. The lady that answered the phone was very friendly, and assured me the matter could be dealt with very quickly, and after taking my location, told me an engineer would be with me within an hour. I was then called by the Greenways Engineer (Robin), to let me know he was on his way and to re-check my location. Within an hour the Engineer Robin had arrived, he informed me of the action he was going to take, and set straight to work. The whole process took just over 30 minutes and the engineer was very friendly, making sure me and my 8 year old daughter were ok before he left. Greenways staff made what was a traumatic experience a little more bearable. I would definitely recommend Greenways to friends and family in the future.

  • Sean Nugent

    I filled my diesel jag with unleaded, then drove 100miles on it! the diesel already in it was obviously sitting below the unleaded, and luckily must’ve been the exact amount required for my journey! When I next tried to start the car, a couple of days later, there was obviously something very wrong. There were (unspecific) error codes and the engine looked like it was trying to jump out!

    Szikla from fuel fixer turned up shortly after I called, and drained and flushed the tank and fuel filters. The car still didn’t want to start. And in all fairness I thought I had damaged the engine and expected to hear that he had done all he could (I would have easily accepted this, from seeing the issue and the way that the car was acting). Szikla however, refused to be beat, and persevered battling against my engine gremlins. After some time he beat them and got my engine running as smoothly as ever. I have had no problems since.
    I can not thank him enough, for the effort he made in sorting me out. And I highly recommend this company for their quick response and professionalism. Great job guys!

  • Leeroy Green

    I can highly recommend Fuel Fixer.

    Having put 20 litres of petrol into a hire car, as my petrol car was off the road, I could not believe how foolish I was. It was only after driving the car for 20 miles, a 62 plate Insignia, that I realised my error.

    With a call to Fuel Fixer, a convenient time was booked and the their operator, Larson, arrive on time. Larson was cleanly dressed, told me how he was going to deal with the situation, and got straight onto it. Within half an hour, he’d removed all the petrol, put about £10 worth of diesel in the car, and it was running fine. He also checked for error codes on the dash board, which he said he’d be able to deal with, but that was not necessary.

    Thank you Fuel Fixer. You rescued me from a stupid mistake, and saved me several hundred £££s that Vauxhall would have charged me.

  • Sally -Ann

    I have a Kia Sportage 05 reg and was low on diesel when I stupidly put in 27 litres of unleaded fuel. I rang the first number online I came to and they said it would be £175 to drain, plus new fuel of £20. They arrived when requested and were five minutes into the drain when the technician said that lubricant was draining out and it would cost either a new fuel pump and fitting at Kia garage around £1700 or buy new lubricant online as they were cheaper than them by £15 but I got it from them at a cost of £322.80. My total bill came to £552.80. As I cannot see any other problems like this mentioned on your page I am thinking was I done!

    • TheFuelMan Post author

      Hi Sally-Ann,
      Unless I’ve misunderstood you I unfortunately think you’ve been done. I do know that there is a particular company that tries to sell an additive lubricant to unsuspecting customers for anything from £200 to £500. Ironically you can buy a very similar and just as effective additive from any petrol station kiosk for about £10. My advice is to file a full report to Trading Standards as this practice is completely unethical and gives the industry a bad name.
      The Fuel Man

  • Ken Read

    I can’t speak highly enough of the professionalism of the company and their representative Adrian who got me back on the road. When it suddenly hit me that I’d put petrol in my diesel car I really didn’t have a clue and thought it would be a nightmare and a very expensive mistake. But Google got me to FUELfixer and the problem was quickly on the way to being resolved. The message was put through to Adrian who rang to say where he was and when he would be with us. And when he got here, he knew exactly what to do and did it quickly and efficiently. And the icing on the cake was that the cost was much less than I expected. Brilliant service all round. Many thanks

    • TheFuelMan Post author

      Hello Ken,
      Thank you for your very kind words and I will make sure that I relay them to Adrian. Happy to hear that everything worked out well.
      The Fuel Man

  • Robert

    I cannot recommend FUELfixer too highly. I am retired, have been driving for almost 50 years and can honestly say that I have never before misfueled a car; I still cannot get my head around what possessed me to put unleaded fuel into my Vauxhall Astra on Saturday, other than that I was in a hurry and it was cheaper than diesel! I then made matters worse by driving 2 miles home as I needed to make other arrangements to travel to an urgent commitment; I arrived in clouds of smoke and much popping and banging.

    I spent the afternoon worrying about the outcome of my stupidity and wondering whether there was any way of avoiding the huge restoration costs I had previously heard of. I thought I would have to bite the bullet and take the car to the local Vauxhall dealer on Monday.

    By chance I found your website and my mood immediately improved when I read the feedback page, particularly when I appreciated that I was by no means alone in my “senior moment”. I phoned the call centre at about 7.30 pm and was quickly put at my ease by the person who answered the phone. He explained the process and that my car could be recovered with little more than a fuel additive and without expensive equipment changes that a main dealer would most probably find “necessary”. He also confirmed that there would be no extra charge for a call-out on Saturday evening.

    Jason from Barry Island arrived when predicted at about 9.30 pm; he explained that he was from FUELfixer Wales and had driven 75 miles to reach me! He worked on the car for about an hour, letting me watch and learn, siphoned out the unleaded fuel, replaced it with enough diesel to get me going and an additive to clean out the injectors and got the car started. Starting proved a bit of a challenge in view of the residue of petrol remaining in the injectors, but start it did. Jason then took it on a short road-test. Please thank Jason for me for his friendliness and professionalism; he, in fact the whole experience, has gone a long way to restore my faith in the UK service industry.

    The following morning I filled the car up (correctly with diesel this time!) and drove for about an hour to allow the additive to work. I have now driven about 50 further miles and it appears to be performing again as normal.

    Of course this is still an expensive mistake to put right but represents a fraction of the cost a dealer would charge. It has focused my mind not to repeat my folly but were I to I would not hesitate to call for help from FUELfixer and I will tell my friends and family to do the same.

  • Stuart

    Had my Mondeo recovered after it dying about a quarter of a mile from my house. I had made the big mistake of putting £40 of petrol in my diesel car and a bigger mistake of thinking it was a fuel blockage and revving the engine to clear it!

    Called Fuel Fixer and they had Brian over to me within an hour and the tank emptied not long after. Thanks to the amount of petrol that must have circulated round the pipes and filter, it took a good while to get the car working properly but Brian wasnt going to leave the job half done and stayed until the car was up and running correctly.

    Its and expensive mistake to make but it was my mistake and I have to take it on the chin. Thanks to Brian, I at least have mobility again!. Thanks Brian.

  • Mrs N Donaghy

    I stupidly put £20 of diesel into my ford focus(petrol) car drove 20 yards out the forecourt to find my car decided to cough and splutter before cutting out. I was then given a push back into the forecourt and decided to try and syfen the diesel back out of my motor which I failed to do therefore I decided to top the tank up with £35 of petrol. The car wanted to start but decide against this therefore I didn’t have a clue where to start.
    Basically I found fuel fixer on the Website and I would highly recommend this company to anyone as Michael from fuel fixer provided an excellent service. He contact me with his eta which I basically request, he gave me a courteous phone call before arrival appeared bang on time, explained exactly what the process was to empty my tank and the time it would take to do this. Hopefully I will not be so foolish in future but would not hesitate to use this company time after time and I will be saving the contact number in my mobile to give to other people in distress like I was when this happened. Thank you so much for the excellent customer service and for once I felt as though I wasn’t ripped off!!

  • Kathryn Boothroyd

    I’ve just used your company after putting about 10 litres of unleaded in my diesel Toyota Auris. I was going to take a chance and drive it having been advised to top up with diesel by the garage where I filled up. Having done that and driven home about 9 miles I realised that I wouldn’t have peace of mind. I felt like my car had an infection. So I rang your company and they sent out Dom. He reassured me that I hadn’t damaged my car and that I had done the right thing. I feel as though my car has been cleansed and I now have peace of mind, and the cost….well it’s nothing compared to what I might have had to pay out. So thanks, I’m very grateful
    Kathryn

  • Emmanuel Beyer

    My wife handed me the keys to HER car and the shopping list. We placed our two infant children in the car and she asked me if I had any questions. I had been entrusted with not only our children, but her car and doing the weekly shopping – wow! Can you imagine how I felt when I stopped at a petrol station and fueled the car, carried on on my merry way, only to get about a mile and the car dies? That is when I looked at the receipt and saw I had put petrol in her diesel car! Needless to say, I was a little worried, but the Fuel Fixer crew sorted me out on the roadside and I ended up getting the correct fuel in, doing the shopping and getting the kids home safe and sound. My wife asked how the day went, “Uneventful really, how was yours?” Thanks guys – really great service!

  • Heather Muir

    THE SERVICE WAS QUITE AMAZING WE CALLED LATE ON THE SATURDAY NIGHT AND AGAIN REALLY EARLY ON THE SUNDAY MORNING BY 9.15AM FUELFIXER WAS WITH MY CAR AND WITHIN A SHORT PERIOD OF TIME IT WAS FIXED.

    I REALLY RECOMMEND THAT ANYONE USES THIS SERVICE.

  • Richard Spencer

    Filled a very large Hyundai Sante Fe to the very top with the wrong fuel !! Luckily I realised and was pushed to the side of the forecourt. The attendant gave me fuelfixer details. Within 20 minutes you had come out and a very helpful chap drained the tanks (40 minutes) and saw me on my way. Highly recommended efficient service.

  • John Broadbent

    Wife phoned me to say she had put the wrong fuel in our diesel car and had driven it for some 5 miles. Contacted your company via a web search and informed of the price of the call-out which was less expensive than a couple of others I tried.

    Daniel your operative came to our house to pick me up and take me down to where the car had been left and quickly sorted the problem and got the car started again.

    From contacting you to Daniel arriving was within the quoted time of 1 hour that you gave me and very happy with his level of work and assurance that no damage was likely to have occurred.

    Will be more than happy to recommend you and give out your business cards to other people and hope that in the best possible way, I do not see Daniel again.

    Kind regards

    John

  • Julie Candy

    I was recommended FuelFixer by a local garage having filled up my Jeep with the wrong fuel.
    ( I still don’t know how I did that! ) Fuelfix informed me of the waiting time, then their operative Ray kept me informed of his expected arrival time.
    Ray is all calm and confidence, and made you feel the same. He works very safely and methodically and made you feel very secure in the knowledge that this calamity could soon be solved.
    And it was!
    Thank you to Ray…I can thoroughly recommend Fuel Fixer!

  • Keith montgomery

    THANK YOU TO STEVIE BROWN FOR MAKING A STRESSFULL SITUATION SO MUCH BETTER. STEVIE IS SUCH A BRILLIANT GUY TO HAVE IN YOUR COMPANY DONT LET HIM GO! VERY PROFFESSIONAL BUT HE IS ALSO A GENUINELY GREAT FRIENDLY GEM OF A GUY.
    STEVIE CALLED ME WITHIN FIVE MINUTES OF GETTING THE JOB, WAS AT MY DOOR TWENTY MINUTES LATER AND HAD MY CAR UP AND RUNNING AGAIN IN UNDER AN HOUR.
    HE WAS VERY REASSURING THAT HE’D HAVE MY FUEL SYSTEM EMPTIED COMPLETELY AND EVEN BROUGHT A GERRY CAN OF PETROL TOO TO PUT IN MY TANK AND GET ME MOVING AGAIN.

    STEVIE, THANKS SO MUCH AGAIN MATE.

  • Mrs D Bracknell

    Excellent service from Ray – called en-route to let me know his ETA, Arrived very fast, friendly and polite, and very informative. I have no hesitation in recommending FUELfixer – and thank you for not only a great service, but for providing Ray, a company is only as good as its employees.

    • TheFuelMan Post author

      Hello Mrs Bracknell,
      Thank you for your kind words and Ray is happy to have been able to help.
      The Fuel Man

  • Thanga

    I had a great experience in dealing with the company, very professional and friendly on the phone, keen to do business. Ryan, who came to fix the problem was one of the very few friendlies and sincere persons I have come across in service industry. He was knowledgeable and polite and helpful. I am glad, I called them 🙂

  • peter and rosemary mulcare

    we were thrilled with the service we received on easter sunday at scaynes hill garage after a rather stressfull moment after filling my estate car with petrol and not diesel . Thank you to all concerned. peter mulcare

  • joel stephens

    Shell garage…trying to avoid expensive v power fuel and in a rush to pick up my 90 year old gramps who had broken down on m4 I put unleaded petrol in a diesel van…disaster. ..what to do…can I do it myself? Money’s tight etc..best desicion I made thar day was to ring fuel fixer..brilliant service even had a laugh with the guy who answered..put me at ease and was really accommodating…answered all my questions even when I wanted to swap dates around for the repair..had it fixed today by James from Barry who was brilliant and got me running again and really saved the day with the minimum of fuss..honestly can’t say enough good things about him..I never bother giving feedback normality but James and the man who answered the phone deserve it..don’t hesitate to contact them if you need them they are brill when you’re stuck and are having a nightmare..Thanks guys

  • Sarah Roberts

    I used Fuel fixer today, they were very efficient on the phone arranging for a call out, which was done within 30 minutes. Ray came out to me and was fantastic, informative, sorted out the problem v quickly, and also waited until I had re fuelled and drove away. Felt very re assured by this company and told the BP garage I was at about them.

    Overall a fantastic service, after all my panicking and worry..

    Thank you.

  • Sarah Hivey

    I put unleaded into my Diesel SUV, we got the number for fuelfixer off the Internet and Mick arrived at the house within 30mins of our call. Overall a very pleasant and efficient service, my car was running again after just 30mins. This was also much cheaper than the garage or roadside assistance companies. I would highly recommend this company!

  • John

    I accidentally put unleaded (about 10 litres) in my 2010 auto diesel passat estate (130bhp). The tank was about half empty at the time. As I was desperate to get to my next location, I paid for the unleaded then filled the car as full as I could with DIESEL in the hope that this would dilute the mix. I have not experienced any problems in the last 3 weeks but have not let the fuel levels drop to below 5/8ths. However I am still concerned about any long term effects or the fact that the car may just pack up on me… Advice appreciated J

    • TheFuelMan Post author

      Hi John,
      You will probably get away with this amount of unleaded in your diesel. Depending on how much you have driven you have probably used up all/most of the unleaded by now. Unfortunatley you have undoubtably shortened the lifespan of your major fuel system components. This being the case I would recommend that you have the fuel filter changed to ensure that if there are any metal filings in the system they will not get to your injectors (the fuel filter will be degraded due to running petrol through it). Additionally, the use of a fuel additive wouldn’t go amiss in your case.
      Hope this helps.
      The Fuel Man

  • Jill Shuker

    On Thursday 6th February 2014 I mistakenly put petrol into my diesel galaxy. Having realise my mistake before I set off, the garage very quickly gave me the number of fuel fixers. The very nice chap arrived within 20 minutes, set to, in continuous pouring rain, drained the tank, and then the car was pushed back to the forecourt to refill. It all took about an hour to do and I was off and going again after that. Thank you very much for a most efficient service. I would reccommend this company.

    I was worried about using a company I had never heard of, as it is possible to be taken advantage of, in these circumstyances, but I felt it was worth the money for the service.

    Thank you.

    Jill

  • Beth Baker

    Many thanks James for a quick, efficient and professional service (Sunday 26th January 2014); much appreciated. You saved me a week of commuting to work by train.THANK YOU.

  • Paul Kearney

    We mistakenly added over 7 Litres of petrol to our diesel car (Ford Galaxy) without realising it. The car was then driven on a number of short trips before we realised what had happened as it started shuddering! We managed to make it to a petrol station and tried adding more diesel but the car wouldn’t start again. We tried both the AA and RAC but they couldn’t get anyone to us that night so we phoned Fuel Fixers and they had someone out promptly. 30 – 40 mins after arriving they had drained away the contaminated fuel, flushed the system and and got our car going again. Great and very reassuring service from the person who helped us (Mic – a very nice man). And the price was cheaper than either the AA or RAC quoted so more than happy.

    Would thoroughly recommend the service and it was a real life saver. We managed to do all the wrong things and it still worked out.

  • Nicole

    Five days ago I absent mindedly topped up my diesel Audi Allroad with petrol, about a two thirds petrol/ diesel ratio. I drove it to the point of almost breaking down 10 k’s later when I realised my mistake. Had it towed to an Audi service centre. The quote to fix it was $23,130.00 ( Australian dollars ) then learned my insurance policy specifically does not cover misfueling. The quote included 18k for parts and 4k for labour. I had the car towed to a trusted mechanic friend, he drained the tank and flushed diesel through the fuel system, the car started first time with no sign of any damage, and I owe him for 3 hours labour, about $300. So that was a saving of $22,830.00 on the Audi centre quote, they ought to be ashamed!

    • TheFuelMan Post author

      Hi Nicole,
      I wish this type of story was the exception rather than the rule. Unfortunately there is a general trend where main dealerships really do go over the top when dealing with misfueling issues. I’m glad that you managed to sort it all out without having to get a new mortgage.
      The Fuel Man

  • Norman

    On Sunday we decided to go out in my car, (BMW 2:0 ltr tdi engine), noting that by the time I got home the fuel be low. So I decided to fill the car on the way through our nearest town 12 miles away, the tank was just over a quarter full. Used Morrisons as I normaly do. As it was around lunch time there was a small queue. I pulled along side pumps on my left, knowing the fuel line will just reach the filler on the right of my car. Taking the fuel line from the BLACK holster I put £50’s worth of fuel in. At the cashiers I said £50 of diesel on pump 5 please. She did my card payment and Morrison saver card. It was sunny but the wind was very strong, the front of the oncoming storm due to hit later that evening. After about 10 miles I thought there was an occasional misfire from the engine. Smelt my hand I had held the fuel nozzle in and it smelt of diesel. Being a former mechanic I tend to think the worse, thinking maybe the fuel station had the wrong fuel in their diesel tank. Another 5 miles on I decided to pull into a layby as I was not convinced the odd misfire was due to gusting wind. Got the fuel receipt out and horror of horrors it said unleaded. Still in disbelief I took off the fuel cap and smelt. No doubt it was petrol. The temp guage had run at normal and apart from the odd misfire there had been no warnings. I walked to a garage (B.P.) about 400 metres ahead. They knew of no one who could sort the problem out. A car dealership whose car sales were open said I was welcome to park in their premises overnight and they would take it into their workshops the following morning and give me a quote. We got a family member to come and pick us up. That evening in desperation I ‘trolled’ the web for inspiration. Finding your site I phoned. We made an appointment for midday the next day (Monday 28th Oct). This was to avoid any tail end of the storm. We met at the dealers premises, whom I had notified of the new plan), in dry and sunny weather. Your technician, Jim, was very courteous and knowledgeable. Even to the extent of asking to go to the B.P. garage and fill up to maximum so he could check the seals on top of both the tanks did not leak. After confirming this he replaced the floor panels which are also sealed, then replacing the rear seat. I spent many years in the motor trade and at 70 it was my first ever ‘misfuel’. It is my belief some one deliberately put the two nozzles the wrong way round in the holsters as there is no way both could be used at the same time. As an OAP the cost of lost fuel and the expense of calling you out has lightened our pockets BUT you saved us a lot more as the dealer was also talking of having to replace the injectors and high pressure pump if not more items. Top marks and I’ve already passed your cards to both the garage and dealership and several other folks. Thank you for such good and honest service.

  • John Foy

    Just had my Range Rover Sport drained and refuelled by your East Grinstead Area man, brilliant service and attention to detail.
    I very nearly fell for the scare tactics by my main dealer telling me that anywhere between £3000 and £5000 was going to be the bill for my stupidness.

    Please speak to Fuel Fixer first , by all accounts they deal with over 400 calls a day so they know what they are talking about

  • Kevin

    You guys saved my life on a bank holiday Monday at no extra charge so cannot thank you enough.
    I thought to myself I will remember these guys in case I do it again but I hope not lol.
    Much respect

  • Lisa

    I just wanted to thank you for a fantastic service! I -unbelievably after 25 years driving- put unleaded into my rover streetwise diesel car! Needless to say she died after 9 miles (she got me to bottom of my estate). Panick stricken I rang the garage I went to and confirmed it was unleaded so I then went onto google and looked for help when I found this site. I called at 7pm and by 8.30 myself and my car were safely home. What superheroes!! I have had no problems since and am really careful filling up now:)
    Thanks again guys, great job and really competative prices.
    Lisa

  • Colin Banks

    Well I feel I must place a review on this service due to the high degree of well priced efficient work that this company has provided.
    I stupidly filled up with £40 worth of petrol today, drove approx. 1 mile back home and inevitably the car would not start again OMG instant panic??? instantly turned into Basil Faulty then I realised my mistake you have filled it with PETROL you nutter.
    Rang the company that I bought the car off its a RAV 4 by the way so its a well known Toyota dealership in North East. they quoted £250 then went on to say it would have lots of other possible consequences leading from this due to the damage it can do. again instant panic.
    Then my wife said why don’t you look on the net Hummm good idea!!
    after reading more woeful tales on the net my blood pressure was rising, then thank the lord I looked on this site.
    I rang and spoke to a very informative person BEN in office who gave me reassuring information arranged for a mechanic to visit me. Carl came at 8.30am and by 9.15am it was running without any issues what so ever no fuss no hidden extras just honest approach and good efficient work was carried out cost £160 for work and received £20 worth of diesel as well total cost £180. well done to all involved. would highly recommend this service complete satisfaction.
    at this stage I returned to a normal human not frantic cracker jack that I had become.
    Well done Fuel Fixer thanks a lot. 🙂

  • Tracy Luke

    I used this company yesterday after my hubby put £40 of petrol into my diesel car ahhhhh however after reading about all the horror stories and thousands of pounds I thought it was gonna cost me I found this site and thank god I did they are truly brilliant I booked an appointment (as I had already driven the car aprox 30 miles before she just stopped) and within half an hour the petrol and been drained and diesel put into my tank and my car started again (maybe a little noisy at first lol) and I managed to drive her home 🙂 I actually hugged the man who fixed her me as I was that pleased. This company is based in London but managed to contract out a man who works “just up the road” thank you once again I will highly recommend to anyone who finds themselves in this situation x

  • Chris

    Dont believe the horror stories I put petrol in my a3 2ltr turbo diesel (stupid boy) and drove it for about a mile before I realised.
    These guys came out in less than 30 minutes and I was soon back on the road, with no ill effects,well done fuel fixer. Fast , efficient and polite.

  • Phil

    Having just put £75 of unleaded onto a quarter tank of diesel I handed the problem over to FuelFixer. I left the car keys with the garage as I had to go off for the day, paid by Visa over the phone and picked up the car later that evening. Given the stress levels it was a welcome relief to have such an excellent service. Car is running fine.

  • PJ Silver

    Yesterday afternoon after some shopping I decided to fill up my Corsa with diesel, went to a SHELL forecourt and guess what …?! Soon I was leaving the SHELL station start to hear a slim zuuuuum inside the car, a few meters ahead the engine sounded strange and jumpy, then black smoke coming out in the rear. Manage to get home ( about a mile ) checked the Shell fuel receipt – UNLEADED !! Shocking ! Went online and found website FuelFixer. Rang them, a van promptly arrived ( around midnight ), with a polite chap called Luke. And in about 45 min the transfusion in the car was done and runing on DIESEL ! AGAIN! Marvelous! Many Thanks. If hapens to you avoid driving your car and call them straightaway

  • Chris Williams

    I did the stupid thing – unleaded petrol in my diesel engine & managed to get quite a lot in the tank before the jaw dropping moment I realised what I’d done…
    After a long google search I came across Fuelfixer. Wasn’t sure if this was a good idea until I read this feedback page and saw how they’d helped out so many people. So I called, had a really friendly chat with them & in just over an hour the car was being fixed! Excellent service all round & no problems since. Thanks loads for everything & you’re highly recommended by me (except I hope I won’t be as daft again too soon…!)

    • TheFuelMan Post author

      Thank you very much for the feedback!!!
      I can only say this an occupation where I do not wish or hope for repeat business!!!!

  • Michael Symons

    I was sorted out today by Darren at the Shell filling station at Fairthorne in Kent (they were helpful too) and was well pleased with the response. For anyone who thinks it’s expensive compare it to talking to a solicitor.

  • Jo Milne

    Hi there
    I have a Honda CRV (2007) manual diesel. I’ve just accidentally filled it with unleaded petrol! …..about 3/4 tank! I drove just over a mile when it started to ‘bunny hop’ along the road. I pulled it in off the main road and it is now parked up. Could you advise me on approx cost if you were to drain it. It is in Cambridge. Is there a possibility you could help and if so how soon?
    Many thanks
    Jo

    • TheFuelMan Post author

      Hi Jo, yep sounds like a straightforward job, we can be with you in an hour and approx. cost would be £180, call the number above to book us in if you would like to go ahead

  • Anna

    We (my husband!) filled up our diesal estate with petrol with two kids in the back at lunchtime and you know the rest…
    Fuel fixer were amazing, they came out even quicker than they thought they would when the AA and the RAC were quoting a day’s wait, were super fast, helpful, great with fraying tempers and upset kids and made us feel happy and relaxed and less like the plonkers we are.
    I’ll be keeping the number on my dashboard forever. Thank you, Anna

  • David Clayton

    This is one organisation that I have no problem recommending, the other my brother-in-law who is here in the UK from the USA was driving my car and decided to fill it with petrol, that was nice of him I thought, but diesel would have been better.
    I call Fuel Fixer explained the problem and it was a complete fill from empty, they gave me a time and a quote both of which were spot on, technician arrived when they said he would and 40 minutes later they were on their way.
    No extras no problem amazing service fully recommend them to anyone

  • Steve

    Many thanks to Darren and his team.

    Yesterday, I managed to fill the whole tank (Hyundai Sante Fe) from empty with unleaded fuel. Moved off from the service station, but the journey may have lasted around 2-3 minutes when the car seemed to lose power. Pulled over and turned off the engine. Tried to start the car with no success. I clearly recall picking up the pump for Shell V-Power Diesel then thinking to myself “…you don’t use this, so get the standard diesel!”, then taking out the pump next to it.
    Girls were asking what was wrong with the car. As I turned around to answer, it then dawned on me that there could be a remote possibility that I filled up with the wrong type of fuel. So I checked my receipt, which to my horror, clearly stated “V-Power unleaded”.
    Luckily we (the two young children of 7 and 4 and I) were only 20 minutes walk from home, so I told them of daddy’s mistake and that we should go home and I’ll think about what to do on the way. At home I did a little research and it seemed that going the dealer route may result in a sizeable bill, most likely in the thousands.
    Called up fuel fixer after looking at several such companies on the net. The technician gave me adequate notice so that I could leave home and go back to the car and wait for their arrival.
    The 1st technician was able to drain the fuel from one of the tanks, but the access to the 2nd fuel tank was under the rear car sets and he was unable to get it open – required a specialised tool. A quick call to his colleague and an arrangement for another technician to assist. The 2nd technician arrived and completed the job.

    These guys are very friendly and professional. They kept me informed during the whole process and even allowed my girls to watch and irrigate them 😉

    I will be keeping their number in my phone to recommend to family , friends and work colleagues.

    • Steve

      Over a year on and my Hyunia Sante Fe is still running as it did before the ‘fuel debacle’ 🙂

      When I put the car through it’s first service in August 2012, a few months after the ‘incident’, worrying that there may be some evidence of incorrect fuel and……….was handed my keys with no extras and no comments!!

      The children still recall the day “daddy put petrol instead of diesel”, but also remember how friendly Darren was.

      Regards,

      Steve

  • Norma

    Many thanks for draining my Polo on Sunday April 29. Your team were great! The chap on the phone helped clearly identify where I was and as promised you got to me within 30 mins. (Nice touch telling me to go and get a coffee while I waited!) Despite pouring rain, you did a great job. It was the least I could do to get you a coffee to express my thanks while the petrol was drained away. (And he really does take 5 sugars in his latte!!!) The car has been absolutely fine since then. You are a great firm to deal with in difficult circumstances. Best of luck!

  • stuart

    Hi guys
    Got an 06 Kia Sportage-diesel, half filled it with petrol. Drove home, less than a mile away, with great difficulty and now it wont even start. Can you help?
    I live in Eastbourne.
    Could you get me back on the road and how much will it cost please?

    Many thanks
    Stuart

    • TheFuelMan Post author

      Hi Stuart,

      No problem at all, cost 145 + VAT, and we can certainly have it back on the road for you, feel free to call us anytime, we really do operate a 24 hour service and it makes no difference to the price whether it is done now or tomorrow morning, hope that helps

  • S Richardson

    Hi,
    After living away from home for 6 months at a time , and now home for good i thought i would buy the car of my dreams so i bought a vw scorocco tdi 140 diesel 09 16k.

    And yes, i put 18 liters of petrol into my car to fill it to the brim i reckon around 1/3 mix.
    I left the car overnight after driving home approx 1/2 a mile. The car started in the morning, i had booked it in to a independent vw garage for an oil change just for peace of mind, so drove to it as normal, low revs at 50mph in 6 gear as i wasnt in a rush, for 10 miles, got to the garage and stopped. The meachanic came out tried to start the car (sounded rough) he staight away asked PETROL????. Fuel tank drained, filter etc, 100miles driven, no probs so far, however i feel that i have lost faith in my car, i listen to the engine all the time and am paranoid i will break down, i drive at low revs all the time(great for fuel ecnomy). However your website as given me hope, the only thing i worry about is that it didnt stall staight away, until stopped, so i am sure a fair amount passed into the pump/lines etc. Anyway thanks for this website, and your dedication to your job.

  • Jason Graves

    To darren and crew

    I am very happy with the job you did on my mercedes. I have not had any problems with it at all. Thank you for coming and doing a fuel drain, I found you to be very professional and you arrived faster than I thought you would.

    Thankyou again,

    Jason Graves

  • Stephanie

    Thankyou for saving me the other night. Not many people would have come out to me at that time of night, but you did. You saved me. I won’t be making the same mistake again… black is diesel and green is unleaded. I get it now hehe.

    Stephanie, VW POLO, Fulham

  • Steve

    I filled my A6 up with £80 worth of unleaded and drove off…I got a mile before it stopped. This was on the night of the London riots and I was in a postcode that was burning and being looted. After greenflag got the car home on a lowloader I started to panic at the thought of a £4000 plus bill.
    Phoned fuel fixer the next morning and they put my mind at ease….no guarantee but a good chance it would be ok.
    They turned up at the door bang on time and the mechanic got to work straight away.
    It took quite a while (the petrol comes out a lot slower than it goes in). After draining the car did not want to start but the mechanic was determined to get it going and was not going to leave until it started.
    After lots of bleeding and stripping of pipes it started….I,ve never shaken a mechanics hand before I was just so happy.
    Car has been running perfectly since then.
    Can’t thank them enough,highly reccomended.
    Steve London SE18

  • Mrs S Wood

    14/08/2011 (SUNDAY) my grandfather had put petrol in my diesel car after being very stressed all day phoning round trying to get someone to help me firstly I phoned for a tow one company asked for £176 the other £300 to tow my car 3 miles from the petrol station the last resort or leaving it till Monday I started phoning mobile mechanics and was told from a guy there must be someone on the net that can help that’s when I found this company the man arrived reasonable time even though he was roughly 70miles away pleasant man drained my tank then I was back home job done my advice is to use this company DONT listen to people telling you to top ur tank up with diesel to flush the petrol out my husband had only bought me the car 4 weeks ago there’s no way I was going to fill it and drive away thanks again

  • Mrs Andrea Magill

    I used this company today Weds 30 March 2011 and I would like to express how impressed I was with the service and help I recieved.
    From my initial call to a very helpful and knowledgeable lady and the 1.5hrs response time to my car this indeed was impressive.
    The engineer who attended my car was polite and professional got my car running in less than an hour, he also called me to let me know where he was and how long he would be which was fantastic and I had my 4yr old daughter with me.
    I would highly recommend this company if you are unlucky to be in that situation.
    Mrs Andrea Magill, Watford